Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $169.99
The comparable value price is $219.99

Customer reviews

Rating 4.3 out of 5 stars with 1671 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.5 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers often highlight the excellent condition and overall performance of the Pre-Owned Excellent iPhone XR 64GB (Unlocked), along with its camera quality and ease of use. The price and general functionality of the phone are also appreciated. However, some customers have noted concerns about the battery life, while others have commented on the presence of scratches.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 62 Showing 1,221-1,240 of 1,671 reviews
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Poor

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had nothing but problems since I’ve received this phone. It will not update, it keeps freezing & it keeps turning off. I spent over an hour in best buy today trying to get it fixed and can’t get it fixed. Would not recommend.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent with the greatest of service, I'm absolutely satisfied

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Overall performance

    Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent condition, brand new, does the job and great quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome works all great amazing I would by again thanks

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    I phonr xr

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone works well also a gift. They had been using androids forever and the switch over wasnt to complicated so they have been happy woth the phone so far they do jave good batyery life and cameras other than that its really juat a phone

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Battery exhaustion

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone looks great but the battery capacity is 80% and it takes a lot longer than usual to charge, tends to run out of battery much faster, Besides that it’s fine.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Pre-owned iPhone XR

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone works great, but there were micro scratches all over the screen. I understand the phone was used, but I would think the screen would be replaced during the refurbishing process.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Scratches

    Rated 2 out of 5 stars

    Messed up speakers on phone you can’t return

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a unlocked phone with (cosmetic) issues scratches on side I’m fine with the messed up speaker though are NOT cosmetic and when you try to return it sends you to 6 different websites that don’t let you return Great

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Its as good as the note 10 +

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate a note10+ at first. I loved it and then I broke it so I switched to the n71. Both phones are awesome the resemble each other alot

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Expected a little better for pre-owned

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had no issues with the used packaging. I was happy that it came with a charging cable and brick. The part I was disappointed with was the condition of the phone itself. The camera casing was clearly damaged. Pre-owned is one thing, a damaged casing is another. Wasn't really happy. When you purchase pre-owed from other vendors, they give you a quality rating. It would have been nice to have that. I would have paid additional to have a device in better condition.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    happy grand ma

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    goood for my grand son now he dont have to use mine no more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was delivered on time and in good condition Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Good

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Personally, I liked it a lot,I recommend it especially for the price it is very affordable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cell phone

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and available right away Son loves it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cell Phone

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is absolutely perfect for my 12 year old.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple XR

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item arrived on time. I didn’t have an issue setting the phone up with my network provider.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good iphone

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basic. Simple. Served its purpose as an interim phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No problems

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As expected. An iPhone is an iPhone. Could have been cheaper

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a replacement for my iPhone 6 this fit the bill.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for my teenage son. He's been asking for an iPhone and this was perfect for him.

    I would recommend this to a friend