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Customer Ratings & Reviews

Your price for this item is $169.99
The comparable value price is $219.99

Customer reviews

Rating 4.3 out of 5 stars with 1671 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.5 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers often highlight the excellent condition and overall performance of the Pre-Owned Excellent iPhone XR 64GB (Unlocked), along with its camera quality and ease of use. The price and general functionality of the phone are also appreciated. However, some customers have noted concerns about the battery life, while others have commented on the presence of scratches.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 1,671 reviews
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    iPhone upgrade.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price for a later model refurbished phone. Does more than I require which makes it a great deal.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    iPhone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to buy it when I went to a different country but didn’t work there so had to return but it’s good for America

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Phone wouldn't turn on .

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived with dead battery and it wouldn't charge. Full refund provided.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Terrible iPhone Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone over heats terribly! Doesn’t holds a charge. Purchased it and begin using it in October 17 . No longer returnable.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Glade I got this one

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Blvdry nice phone. Nice screen and fitchurs I’m so very pleased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grate phone thanks best buy is the best I’ll recommend them to anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My soon love this phone he is so happy with his 1 phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pre owned but very good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My product was fantastic and my son love it. Very happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice phone to buy

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and clean phone everything I needed with my upgrade

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality. Some scratches on the charging port - that’s it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good phone

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well enough. Should have just got a new phone. The voice command feature doesn’t work.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Describing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone I got it the day before The actual delivery date which was nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was skeptical about buying second hand , WORTH it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Buy the brand new

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone came with a minor scratch on one of the corners and a little dirty, for this price better get a brand new phone, i just made the mistake to not read well the description Pre-owned

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good property long battery life big phone with good lighting

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my New iPhone, becasuse i always dream with my New phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great purchase for my wife. I would definitely buy again.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Screen issue

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    6 month and my screen got a black line , called the store and my warranty expired! No way

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    They shipped me a non working phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sent me a phone with an expanded battery which later on popped and started leaking battery acid. I tried to get a refund and they told me to ship it to them which isn't an option let alone touching the battery acid. All in all I was basically scammed and cant do anything about it

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loved it………………………….:::::::::::::::::::::::::

    I would recommend this to a friend