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Customer Ratings & Reviews

Your price for this item is $169.99
The comparable value price is $219.99

Customer reviews

Rating 4.3 out of 5 stars with 1671 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.5 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers often highlight the excellent condition and overall performance of the Pre-Owned Excellent iPhone XR 64GB (Unlocked), along with its camera quality and ease of use. The price and general functionality of the phone are also appreciated. However, some customers have noted concerns about the battery life, while others have commented on the presence of scratches.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 1,671 reviews
  • Rated 5 out of 5 stars

    All likes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and my daughter loved her new iPhone XR. She like her new upgrade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase! Highly recommend purchasing an unlocked phone...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Iphone XR pre0owned blk

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone works great, no issue whatsoever with it. Can't even tell it was pre-owned.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Battery life not great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldn’t purchase again. Battery life isn’t great.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Red iphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great iphone. Nice vibrant red. Perfect fit in my hand

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Unlocked phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The appearance of the phone is great but the screen is starting to glitch. It hasn't been that long and I'm having issues with it already.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Gg

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Go listen to song on sound cloud it was made on this phone it’s

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my phone will be searing for another one!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good price and quality always like buy Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iphone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good phone loved it it works great and it cam with a sim

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone Xr

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The shipping was fast. It came in perfect condition.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Genial

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s amazing! The best product, and excellent price

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy "renewed"

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone has a line that pops up occasionally from the top of the screen to the bottom. Also the charger cord that came with the phone doesn’t work. I called Best Buy customer service and an appointment was scheduled for the geek squad to look at it. Geek squad said they could give me a refund. I don’t want a refund or to go without a phone. Unhappy with this purchase all the way around.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone XR

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome buy happy I was able to purchase for myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone iPhone XR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good nothing has happened yet too the phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone xr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was great... except charger wasn't apple

    I would recommend this to a friend
  • Cons mentioned:
    Scratches

    Rated 2 out of 5 stars

    Not as I expected

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very poor quality.I can see very easily everywhere scratch back and front.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth it. Shipping process & delivery was Amazing.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Poor charge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone would not take a charge over 14 percent. Dispite trying different chargers and overnight charging

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Satisfied Customer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second time purchasing a refurbished phone from Best Buy & will not be the last. first one being an iPhone 8 it was kind of slow after a couple months of use but that’s only because it was an older model phone and I had to download IOS 16 in order to set it up but overall great. Display screen is wonderful so is the battery life on the XR and just really great.

    I would recommend this to a friend