Customer Ratings & Reviews

My son loved it! It's exactly what the description said.

When i got the phone there was nasty stuff in the speakers phone was very slow and would not hold a charge. I 10/10 do not recoment buying a refurbished phone from best buy everything else is great

The sounds is not good!poor quality sounds! But i cant do anything because i send it to the phillipines already...

Fast shipping and nice product i really recommended

Phone is clean and is like brand new, except it's not in original packaging. Good enough for a starter iPhone for an 11 year old.

Do not buy!!!! My phone didn’t last long .. the battery would over heat till my phone wouldn’t work. Had phone not even two months and had to get a new phone!

The phone had a non-working camera,it works good,but the back camera doesn't work.

I’m not happy with all the blemishes on this phone. For the amount of money I paid for it.

I liked it and great price for a unlocked phone i would say

Excellent products I will buy this again in future

Really this product is great and good quality low price.

Bought this for my kid, she likes it and its pretty fast.

Phone’s speaker doesn’t work properly. Otherwise the product is ok.

Phone had problem with screen after warranty expired

The iphone was in perfect condition. It had all the accessiors needed to make it great transaction. Thank you Best Buy.

I previously purchased my current cell phone (pre-owned) at a different Company and it arrived looking brand new. The battery life was great and still is and the phone still works fine. However, I recently decided I wanted to switch to an iphone so i purchased this preowned iphone from BestBuy without hesitation because if my previous ecperience with getting a preowned phone. I even paid extra for expedited shipping. The phone arrived packaged in a very crumpled, very used-looking box. Not sealed. I was stunned by the appearance of this phone. It looked dirty, had several scratches and just looked extremely used. You could even see the earwax buildup in the tiny holes of the ear-piece on the phone. It was disgusting. I immediately placed it back in the box and washed my hands. I returned it to Bestbuy. I still cannot believe Bestbuy would ship a phone in this condition to customers. Horrible experience. Never again.

Kids love their new iPhone. They don't even realize they are refurbished. We got 6 of them. One in each color

Refurbished says "minor cosmetic damage" but it was to the screen...a scrape that looked like a screw was dragged across the glass. Returned.

Grabbed one to replace a broken phone and was really surprised with near perfect condition and service.

The price was reasonable and hoping to last long. Love the screen and camera.