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Customer Ratings & Reviews

Your price for this item is $169.99
The comparable value price is $219.99

Customer reviews

Rating 4.3 out of 5 stars with 1671 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.5 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers often highlight the excellent condition and overall performance of the Pre-Owned Excellent iPhone XR 64GB (Unlocked), along with its camera quality and ease of use. The price and general functionality of the phone are also appreciated. However, some customers have noted concerns about the battery life, while others have commented on the presence of scratches.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 71 Showing 1,401-1,420 of 1,671 reviews
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Kid loves it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kids love their new iPhone. They don't even realize they are refurbished

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Phone.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t like the fact that it was used and didn’t come in the original package.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    followed my gut

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    glade i returned this phone the price was entirely to much for the model. found a better deal

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Decent

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ad makes no mention of physical quality of the device. There were marks on the front. Also, it list charger and cable provides. These were not factory spec. Cheap knockoffs that unfortunately give the message to “not be supported”.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Iphone XR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was alright, but no headphones? Like I know every iPhone has to come with headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Perfect condition

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is great. Came in perfect condition and got it as a gift!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Poor Blue XR!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My XR was garbage but I'm reasonably certain they can't all be that way. Just because they're preowned. It probably could have been fixed but Apple would probably give you a better one instead.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Good deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great. It has a few scuffs, but I expected that from a used phone. I’m very happy with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    beautiful yellow!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best iphone out thus far for the price! I bought this just as a backup but i love my XR.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Never buy

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a gift for a friend overseas I didn’t try it before I sent to him when he used it the speaker was not working it’s a total waste. I asked if it was tested the salesman said it was and it’s working perfectly. I’m really disappointed

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Review iPhone XR

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the size of the screen, the quality of the images is excellent. it's very fast and with light weight

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came in great condition. Like new. I’ve had it for about a month now and I’ve no problems at all. Great purchase!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    refurbished iphone XR stopped working after 2 week

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    STOPPED WORKING 6 DAYS AFTER 2-WEEK RETURN PERIOD ENDED.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Loving it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is great I love it I recommend this app am happy I gat it

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Returned due to screen a speakers.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I retuned the phone speakers were blown and they replaced the screen with a plastic one made the phone seem like a 50 dollar pre paid phone. 5 stars to best buy staff the return was easy no issues there.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excelent

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good, quality and condition. Excellent option for a second hand phone.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Ugh!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is a complete piece of crap. Doesn’t respond to touch, battery life is like thirty minutes. Junk junk junk.. I’ll never let a salesman talk me into buying anything used again

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Over heating!!!!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Device over heats more than normal other than that every thing seems to work well

    No, I would not recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    iPhone XR

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good condition!!! Recommend and would buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    phone

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son and he loves it works great!

    I would recommend this to a friend