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Customer Ratings & Reviews

Your price for this item is $169.99
The comparable value price is $219.99

Customer reviews

Rating 4.3 out of 5 stars with 1671 reviews

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Rating by feature

  • Display Quality

    Rating 4.5 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

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Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers often highlight the excellent condition and overall performance of the Pre-Owned Excellent iPhone XR 64GB (Unlocked), along with its camera quality and ease of use. The price and general functionality of the phone are also appreciated. However, some customers have noted concerns about the battery life, while others have commented on the presence of scratches.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 80 Showing 1,581-1,600 of 1,671 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Super

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great IPhone, so far no problems. Wish they sold guarantee.

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Price

    Rated 5 out of 5 stars

    THE PRICE IS EPIC

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recomend this iPhone more then the iPhone SE 2020 because this iphone is the same price with almost simillar specs but the iPhone XR has a more profesional appearence plus it looks more like a iPhone 11 (looks way newer) Star rating 5.0/5.0 stars.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    TIMELY REPLACEMENT

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went online to purchase a replacement cellphone for my granddaughter - the one she had for 3 or so years stopped working correctly (could not use all functions) Needed something NOW that she could just transfer all her info & use - no time (weeks before graduation) to learn to use a new cellphone. Best Buy had a refurbished one exactly like hers & I could pick it up within 1 hour.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Iphone Satisfaction

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm completely satisfied for two reasons. Firstly, the unit arrived on the promised delivery date. Secondly, I'm pleased with the quality of the used iPhone from Best Buy. Trusting the store was the right decision, as I believe they thoroughly screen items before selling them to customers. I feel fortunate to be the recipient of such a well-maintained product. Keep up the excellent work! I received value from the item that is worthy of its price.

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Price

    Rated 5 out of 5 stars

    Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone was in great condition for a solid price. Basically felt brand new.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Quick and good quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old phone broke and I needed a replacement as soon as possible, and I needed something that would fit my small budget. Thankfully best-buy had the model I wanted at a reasonable price and I was able to pick it up the same day.

    I would recommend this to a friend
  • Pros mentioned:
    Condition
    Cons mentioned:
    Scratches

    Rated 5 out of 5 stars

    The Best Pre-Owned Iphone ever

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is awesome came in good condition it came with a little of scratches but not to bad you can even see them.I would definitely recommend these Iphone xr.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Nice value here

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really decent condition, long battery life especially considering XR release date. Good value here, functional and ideal for those looking for a budget friendly option that still delivers a classic apple product experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great, but small dark shadow in bottom left corner

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new phone!! It surpassed my expectations for a refurbished iphone. Speaker is wonderful, battery life is great, but after some time there was a dark shadow that showed up in the bottom left corner. It does not bother me and sometimes goes away when I turn the phone off then back on again, but just something to consider when you are going refurbished. I do think it was totally worth it though!! Great purchase in my opinion.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A good buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had the phone about a week but it seems to work like an iPhone is suppose to work. A few minor scuffs on the screen but nothing that would be immediately noticed. So far this has been a good purchase. This is a company phone so it will get lots of use.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Better than Expected

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I bought this phone I was a little worried it was going to feel a little out of date. After having it for a few weeks it has surpassed my expectations. Im very happy with the purchase and even happier with the price I paid. Saved a lot of money and the phone does it all.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Looks and Works Like New

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, perfect screen, audio, camera. Minor nicks in back, but it’s a used phone—I was expecting much worse. Looks and works like a brand new phone once you slap a case and screen protector on it. Very happy with the Best Buy process and product.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    iPhone XR Red

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Literally perfect, the only thing that shows it’s used was that their is a slight mark on the back showing where a case used to be. Other than that, great condition with one small scratch on front that was easily covered with screen protector. Would definitely recommend this phone to anyone in the market for a new phone.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great Purchase !!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was given as a Christmas gift and I heard all good things it works really well, no glitches or anything like that. Good as new!

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    so glad i purchased through best buy!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i bought this phone for my sister and she loved it! she was due for an upgrade because her iphone 7 was in really bad condition. this was basically a new phone it looked and worked great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Slightly defective

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone generally has performed very well, but there is an issue with the phone microphone and speaker volume. I have to change to the loudspeaker rather than the ear speaker in order to hear on phone calls, and my family tells me that it can be hard to hear me when they are on calls with me. Generally not a huge problem, but can be awkward when I want to keep a conversation more private. Otherwise the camera, memory, etc., perform as expected.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great phone!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t even tell this is a refurbished phone. Looks new and the quality is excellent. I’m very happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Would recommend

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using it ever since I purchased it and it’s a good phone have no complaints would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price! Fast shipping!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For what I needed, Great price and fast shipping! Went in store for accessories, and EVERYONE was so helpful!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple would be the best choice rather than any other phone. Many things can be done on an Iphone that can not be done on other phones. Apple will continue to upgrade products and be successful if they stay on the same track. Apple also has the ability to update your phone for any bugs or glitches if something were to occur. Having a phone that is advanced in technology would be pretty fun to have. Also, having the best security and privacy would also be awesome. Imagine not having to worry about people looking around on your phone. Lastly, the durability is great and imagine the newer versions that will soon come out.

    I would recommend this to a friend