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Customer Ratings & Reviews

Your price for this item is $169.99
The comparable value price is $219.99

Customer reviews

Rating 4.3 out of 5 stars with 1671 reviews

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Rating by feature

  • Display Quality

    Rating 4.5 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers often highlight the excellent condition and overall performance of the Pre-Owned Excellent iPhone XR 64GB (Unlocked), along with its camera quality and ease of use. The price and general functionality of the phone are also appreciated. However, some customers have noted concerns about the battery life, while others have commented on the presence of scratches.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 81 Showing 1,601-1,620 of 1,671 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love this product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device works like new. I absolutely love the option to buy from here, it waa easy and convenient.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Work well.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone in great condition. No issues with setup. Bought 2 of these for family members with old iphones.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Bought an IPhone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got a refurbished phone from Best Buy, and it has been working great thus far really satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Apple

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is great. I am very disappointed that I was not told Apple would put a 14 day hold for security reasons for previously owned phones.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Best case scenario

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks and works brand new! I'm very happy with my purchase. Even came with a charging cable and block

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Amazing quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device was above expectations and was really a good choice for me

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great phone!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple always makes phones so easy to use! I've used iPhones since 2015 and I'm fascinated with the elegant exterior AND interior (software). In love with the colors they introduced with this phone!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointing quality for “certified” refurb

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this refurb iPhoneXR, but during transfer of my phone data, I found it to have a screen defect where i could not type the Y key. It consistently chose T or U, but never Y. I exchanged easily it for a second refurb iPhone XR. The second one had a row of dead pixels across the bottom. I was a little disappointed, given $240 pricetag. Returning this second one was easy too, and I specifically stated they were defective, so i hope they didn’t end up back in stock.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    XR iphone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wish came with original box and charger cable, apple products tricky does not work with at the market cable no certificate

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Nice option for a preowned phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good price. Good condition too. Makes a good first phone for someone who hasnt had an iPhone before

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Used but like brand new

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone was in perfect condition. Could not even tell it was preowned.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    iPhone XR: Great phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone had no issues and was delivered on time. Good quality.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just as described! Gets the jon done, and a good price.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Great Purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s working perfect, my father is enjoining his new/used phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone at a good price!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As to be expected from a pre-owned device. There are some dings and scratches on the outside of the phone for normal wear and tear however it gets the job done.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and service department. I am very satisfied with the product.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    iPhone xr

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great quality phone even if it is used!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Good Condition

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good condition, no scratches. We were able to trade the phone for new Iphone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay, okay people say it’s a bad phone but trust me, it’s very good. What I really like is that the iPhone XR is cheap for so much. It has Face ID, good battery, it’s fast with the A12 bionic chip, good sound/speakers, and calling is good too. But, of course there are some cons, the biggest con is that the resolution is lower than 1080p, also has a lack of 3D touch, and the display is an LCD instead of OLED. But overall, very good phone, especially for it’s price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cell phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A gotta say I was a little skeptic in making this purchase as some comments I saw was a little discouraging like for example the phone has dings and so forth but it’s a used phone what do you expect. So for I’m happy with this purchase and if needs be I’ll definitely buy again.

    I would recommend this to a friend