Customer Ratings & Reviews

Everything good no scratches best purchase ever had

Terrible condition. The phone had scratches on the screen. I can live with that since it is a used phone. But the camera lens was cracked. The battery health was about 80%. Had to return it obviously.

Iphone came in perfect condition with no external damage, scratches, or anything of tbe sort. Battery was in bad condition at 75% health, warranty and best buy doesnt cover it. Have to pay extra for battery replacement.

Phone works good for it to be pre-owned. No problems at all.

Phone arrived quickly and in great condition. I’m very happy with my purchase

I’ve bought two of this exact phone so far, it’s cheaper to buy them then to upgrade on our phone plan, so when my kids have broke their phones we’ve replaced with these, they work perfectly, look as good as new, and we’ve yet to have a single issue

When I first went in to buy a new phone they sold me a phone with a broken screen. I went back in and showed them it was broken. Unfortunately they didn’t have another phone at the store for me so they shipped one to my house 2 days later

Apple XS 64GB pre-owned iphone-- was a Life saver. after my iphone was stolen - I needed a Replacement - did not have the replacement insurance. this was the perfect choice. worked asap . as soon as I put in the chip... Thank yiu Best Buy

This phone has lasted way better than a brand new ever used iPhone. Battery life Picture quality all amazing

my wife has had this phone for a while and it did work for quite some time but since it’s Oreos we she goes on to tell me that her phone lags and doesn’t want to work sometimes

The phone has been fabulous….I received everything I needed. The price was good too!

I received the phone in a week few scratches nothing major im grateful but when I go to set up the phone everything was working until the software update I called Apple and everything they don’t understand why it isn’t updating it’s going on 24 hours.

Great phone, my son really likes it!!! My son had broken his phone and we were looking for one that was not too expensive and this offer came up and he really likes it!!

Great value! Worth the looking into. Thank you for providing this option. It was my first time buying an apple product and the sales associate was very helpful.

Happy with the purchase. Dlivered within the standard timelines mentioned while purchasing. Seamless buying experience and guaranteed best price at best buy

I bought this as a replacement for a broken iphone in the middle of my replacement cycle. It still does what I need and more. Overall great buy.

Phone is for my dad that doesn’t use it too much, but it does the job. Bought a refurbished one and it came with a charge cable and box.

Bought for my mother who had an iphone 6 and definitely needed an upgrade. Would recommend for people looking for a cheaper option with lots of features.

Customer service was outstanding and this phone was the perfect gift for my daughters 25 birthday. I really appreciate you guys

Screen didn’t work properly, only reason kept it it’s because it’s going to be a gift and had no time to wait