Customer Ratings & Reviews

I was fortunate to get this when I did, my previous phone was an iPhone11 I had just learned they were soon to stop receiving updates. The 14 pro max I bought has a better battery, reception, camera and will receive updates through 2029 that’s more than I can ask for. The phone is in Excellent condition, I would never have suspected it’s refurbished/pre-owned with how well it runs. An absolute Pleasure doing business!

It came in good condition and I recommend it to anyone looking for a good iPhone.

This is a very great iPhone and great services at the best buy I purchased my device at. Would recommend and love to purchase items in the future

Excellent item as dicribe. I am happy with it .i wil buy again for this company

The box came in without the device! Very light and when i opened it there is no item! It was stolen’ the box inside or package does not even match to iphone! The one who stole it is stupid enough knowing this is a crime’ i had to drive to best buy store to let them see the reality stolen item!!

Phone has good graphics and good memory. The camera is also really good .

I bought it for my daughter and she likes it. No complains in any form, so I will give it 4 star.

Didn’t know it at 82% battery on it . I have to keep charging my phone all the time and it takes forever.

It’s a good phone it’s fun to have all the features are great

My pre owned iPhone 14pro max works great. It was in very good condition when I bought it.

Definitely better then i expected. Very good product. The phone is basically new and works amazing

These phones are perfect and the price is the best! I'm so happy I bought them at Best Buy, the best store there is! I highly recommend them!

the battery is not good. percentage below 80% and need charging all the time

I purchased this phone for my teenage son because I wanted to make sure he would take care of it before purchasing a newer iPhone for him. For it being a refurbished phone the quality of it was pretty good, it didn’t have any blemishes. Well, after 6 months of owning it, one night the display screen gave out. I took it to Geek Squad and they wanted to charge me $369 just to replace the screen apart from labor costs. While trying to decide whether to buy my son a new phone or repair it I took it to a local repair shop where I’ve taken other phones and they charged me $173 so I decided to just repair it. I really can’t complain about the phone because it was in really good condition when I purchased it and it has worked really well for being refurbished. If you don’t have the money to purchase a new phone I would recommend getting a refurbished one and just take a risk of it lasting long or not. I’m actually looking to purchase another refurbished phone for my mom I just can’t decide whether to get her a Samsung or iPhone.

This is a great I phone 14pro max I so far have not had any problems with it

Great product! It is in good condition. Almost brand new. It has a good battery life as well which is an important part.

If you can get pre-owned. I had to order my phone twice from the refurbished one i chose. Thankful to the employees who helped me out and let me know which phones wouldnt give me so many issues.

Excellent price and impeccable phone. Very good customer service. Thank you.

It is in good condition just a little crack on the back back but it works completely fine

We did return this item Battery was almost 80% And it wasn’t the original one It came without the box