Customer Ratings & Reviews

Works great! Excellent to work with and easy to use. Long battery life. Has a very nice appearance and uses extremely little energy to charge and operate.

I needed an extra iPad for my business but didn't need a brand new one so I opted for a pre-owned option through Best Buy and it works perfect! Great option for those looking to save a little money or don't need all the bells and whistles of a new one!

Works very well. Screen had a few scratches and the battery has issues. It will work for what I need it for until I can buy a new one.

Seems great so far. Bought it for an elderly relative to challenge their mind with games so far he is really enjoying it.

The ipad arrived quickly and when my son with autism looked himself out of the device, the geek sqad associates quickly assisted with unlocking the ipad for us.

There was a few scratches here and there but it runs nice so far. My biggest issue is that it charges extremely slow and dies extremely fast.

I was somewhat hesitant to purchase a refurbished iPad Air 2 but I couldn't resist the price. The product arrived quickly and looked like new. It works great, no problems setting it up and using it. I'd do it again.

Came in seemingly good condition until started using it then learned only 5g storage was useable as the system used rest of it. Then battery life was so terrible if you don't plug in iPad when it's at 50% it will die within the next 5 mins. Be weary before buying technology online

Great price good quality for a refurbishment item happy with purchase. I should paid little more for one with more memory

Easy to set up alone..thrilled with that I'm so very pleased with my new iPad for a few reasons. but i’m very upset that best buy does not have my card attached to the account now i can’t fix my ipad

Excellent condition! My 8yr old is very happy and I’m glad I purchase a refurbished product for the first time! No cracks or damage. I do wish it came with the original charger

Nothing fancy but it works AMAZING! I love this and the price was amazing. Everything works perfectly and it was so easy to connect everything. Charger comes with it and I’m honestly so pleased!

I needed to find an older iPad. This came in great condition but it did not come with the original cable and power brick. However the iPad is in great condition.

We love my iPad!! It is works wonderfully. We hope to have it for years to come.

this ipad was the best decision i ever made. my babies love watching youtube on there.

Purchased 5 of these for work. Looked new except came with Insignia charger which would not fully charge. Had to buy 5 Apple chargers. Didn't save any buying refurbished.

DO NOT buy anything refurbished from here. I bought 3 of these iPads plus the 2 year protection plan for extra money. They were given to my grandkids for Christmas. They lasted about 3 months before the batteries completely gave out even when plugged into a charger. Went into a store to have them fixed and was told they were too old and there was nothing they could do for me. The nearest Best Buy to me is 4 hours away and they wouldn't handle the claim over the phone so I wasted a trip.

This was my gift to my 2 year old daughter . I was very hesitant at first but I am glad I went ahead and purchased this product ! I haven’t had any issues with it and it is by far the best gift because my daughter will not put it down lol she LOVES her tablet!!! So if your hesitant to buy it … all I can say is don’t be scared go ahead and get it ! You wont be disappointed

It does everything I want too do.I use it mainly in the garage,too look things up.

Got it for our daughter. Everything works perfect ! But the battery life is the only thing I don’t like. Doesn’t last very long !