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Customer Ratings & Reviews

Your price for this item is $77.99
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Customer reviews

Rating 3.9 out of 5 stars with 141 reviews

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Rating by feature

  • Battery Life

    Rating 3.7 out of 5 stars

  • Durability

    Rating 4.1 out of 5 stars

  • Display

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

72%would recommend to a friend

Customers are saying

Customers are impressed with the excellent condition and performance of the Certified Refurbished iPad Air (2nd Generation), frequently citing its ease of use and appropriate size. Many appreciate the device's value for the price. However, a common complaint centers around the battery life, while some users also noted issues with the screen and limited storage capacity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 141 reviews
  • Rated 5 out of 5 stars

    Nice supplement to iPhone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I needed to supplement my iPhone. I use it mostly for surfing websites for information and playing cards

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lile new

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it. You can see that its used but because the apple sign had a few scratches but other than that it looks new

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Broke after 1.5 months

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought 2 of these at the same time for kids. After one and a half months one stopped holding the charge and now it won't even turn on. Of course, the warranty is only 30 days so it was a waste of $217.. Not buying from Best Buy again.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very courteous and helpful associates. Always a pleasant experience when visiting the store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just As Good As New

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Classic iPad that still functions great. Nicely packaged for safe shipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Satisfied Customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product And It Made My Beautiful Daughter Very Happy For Her Bday.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressed, flawless great deal! Will definitely be purchasing more!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works like new!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lucky to find a refurbished one when all the new ones are sold out!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my 8 year old brother and he loveeees it!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hi I’m revived my package but they are open box iPad and I didn’t receive orgnal charger

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Customer Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality. Nice picture. The apps are up to date.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Issues

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had power cycles and battery issues within 2 weeks after receiving it from best buy.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Very unhappy with ipad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPad will not hold a charge. I tried to return but missed the 14 days since this was a birthday gift.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Light Weight Tablet

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked this product because it is light weight for my arthritic hands. Easy to handle and use. Love the screen size and I highly recommend this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy more than i expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for a replacement for my daughter. I was more than I had expected

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Don't buy refurbished

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It turns off unless it is plugged in. Does not stay charged.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Unlucky, I guess.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received a unit that was defective out of the box. Wouldn't charge or stay powered on, even after being plugged in all night. Returned it immediately.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broken iPad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter opened her iPad for Christmas and it will not come on . It has been on the charger for a hour .

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    IPAD Didnt Last

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IPAD only lasted 6 months before we started having problems with it holding a charge and the photos not taking properly and disappearing it has glitches as well

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Don't buy used items from here

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as Xmas gift. Device charged once and no longer charges battery.

    No, I would not recommend this to a friend
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