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Customer Ratings & Reviews

Your price for this item is $269.99

Customer reviews

Rating 4.2 out of 5 stars with 276 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.5 out of 5 stars

  • Camera

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers love the excellent condition and impressive camera quality of this pre-owned iPhone 11 Pro. Many appreciate the long battery life and smooth functionality, finding it a great value for the price. While some noted minor screen imperfections, the overall positive feedback highlights its performance and appealing features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-276 of 276 reviews
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Iphone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works very well and i love the color the camera quality works excellent and i love itt

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    My brand new iphone 11 pro!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my iphone 11 pro. I am very satisfied with my choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy, but not happy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great phone, unfortunately I wasn’t able to use it due to it NOT being truly unlocked for use with any carrier. So I had to return it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Phone Works

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my teenage son and he likes the phone. Everything works no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Functionality

    Rated 5 out of 5 stars

    excellent

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2nd phone bought from here and all work excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone purchase.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the unlocked iPhone. Helped me use it for my son’s services. We as a family all use apple products and will continue to use apple products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 11 Pro

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Daughter was very pleased with her new phone. It Came on time and she love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect and on time

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect and on time! Th phone is everything i need and more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and fast delivery and great services

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product for the price!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im loving my new phone so far. No bug issues, apps run perfect, set up to verizon so smoothly. 10/10 and I would definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my mom last year for Christmas and she was satisfied

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bad charger

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got the phone and after one week the charger no longer works!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great…………………………….!!!!!!!!!!!!! !!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    iPhone Best Buy fail

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone came with so many scratches. Not very well refurbished. Charger doesn’t work well either

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not show as say in description

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s not the big one but I thought it was in it has scratches to When I was told I had no scratches I bought it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad battery

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iphone I purchased had a warning that the battery needed to be replaced as soon as i triend it on and wnet through the setup. I will be sending the ohone back.

    No, I would not recommend this to a friend