Customer Ratings & Reviews

The phone is amazing has been super fast very responsive and beautiful design

This phone has excellent battery life. I highly recommend it to anyone.

Phone came in perfect condition. My only complaint is, I purchased a silver and got a deep purple! It does spend its time in a leather case so I don’t really see the wrong color. My battery status was also at 100% so it good to know Best Buy is giving us top notch phones.

it was excelent !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Amazing device extremely recommended for those looking for an affordable iPhone

The phone really works good and came out in a good package. All the accessories are complete and looks brand new no scratch the camera is good but not so good as I expected.

Is a good phone. Store should have it in more colors available.

Love this phone! Buying used, I was skeptical at first, but after getting this phone, I have loved using it every day. No issues with it, what so ever. Best purchase I have made. Thanks so much for offering these!!

I love my new iPhone. This was a great deal. This one my favorite iPhone. I had gotten 2 lol

Love it very happy with purchase will continue to make future purchases

Love it. From the cameras to the precision and quality look. Storage space what I wanted plus basic phone functions and communication platforms that are a breeze to navigate across.

At the cashier i learned that a pre-used iphone might be shipped in bad shape but guess what, my phone is perfect, i got the exacy size and color that i wished to have. Thank you for sending the item intact.

Just refurb the phone and cable. Do not expect anything from them. Phone came with no scratches even though plastoc box was broken. I bought refurbished jist because i have their plan

Drove from Marion Ohio to pick up the phone . employees were very helpful at first store was told by the time we drove across town it would be ready for pick up , it was not we were told it would be another hour so took the grandson’s to get something to eat went back and was told they couldn’t find the phone but was still looking after another 15/20 minutes of waiting it was found . Even though it was a drivevto get to Columbus Ohio employees were nice

Paid a lot of money, I was expecting excellent condition but the iphone had a few scratches & it came in a weird box & charger wasnt from apple.

It works really good and it runs better and it’s just a better phone

Come in great condition, would have never known it was refurbished! Still have this phone and probably won’t ever upgrade !

Excelent peoduct its used but works great, non scratched

Screen and camrea replaced with genuine apple parts but the screen still had minor scratches also the IMEI did come back as unknown. The rest of the iphone is perfect in quality

[Employee of bestbuy] Great phone! Almost new condition! Definitely buying from Best Buy for my iPhone needs again!