Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $139.99

Customer reviews

Rating 3.6 out of 5 stars with 66 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.0 out of 5 stars

  • Quality

    Rating 3.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

74%would recommend to a friend

Customers are saying

Customers find value in the affordable price, unlocked status, and good condition of the Pre-Owned iPhone 5c. The phone's color options are also well-received. While some customers have concerns about the screen condition, the overall sentiment is positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Applied Filters:
Page 1 Showing 1-8 of 8 reviews
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great starter phone!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recieved this phone a day before expected delivery! Purched for daughter as a first phone.We picked the perfect color. Was a little worried about space but I know we can always purchase some with the cloud. She loves the camera and seem up to par with her expectations. My only concern is while it's not in use while she is at school it is on and the battery wilm go from full to about 20% in 8 hours.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good smart phone with out the cost

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This iPhone 5c refurb came well packaged with a charger and cord. There were NO visible scratches or damage. The phone seems to be totally fine, now understand it is a old OS and some modern apps do not support, but for the most part, a great phone for someone who relies little on the smart phone. This is my 3rd 5c refurb in 4 years, the batteries are the culprit that will disappoint first.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Good to be true

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's nice phone I bought for my daughter worked fine after 2 days the phone started making weird noise when wat hung YouTube then it stopped so she continue to used just yesterday turn off so she charged it and now it dosent turn on dosent charge anymore and I can't return it anymore sucks.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    sold me a bad phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the phone and it shut down when the weather go cold. they could not change it because it passed the 14 day exchange. I would I know the phone would not work in the cold. the weather did not get cold an tell several week after I got the phone. I called corporate the person was rude and every bad with explaining thing no I'm sorry for experience and did not offer my any solution. he said my another one.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Not good

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I KNEW IT WAS PRE OWNED BUT YOU WOULD THINK THAT IT WOULD BE CHECKED TO SEE IF IT AT LEAST HELD A CHARGE. THIS ONE DID NOT AND IT WENT BACK THE NEXT DAY.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Would not buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone and when I received it , it would not turn on and had to send it back and they did not have another to replace it. Took a long time to get refund.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Awful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for my sister who only needs it for Whatsapp and stuff. It keeps turning off for no reason all the time even if it’s full of battery.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    TERRIBLE REFURBISHED PHONE!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone randomly shuts off even when battery is full... Have to keep plugged into the wall in order to use the phone for longer than 10 minutes...

    No, I would not recommend this to a friend