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Customer Ratings & Reviews

Your price for this item is $139.99

Customer reviews

Rating 3.6 out of 5 stars with 66 reviews

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Rating by feature

  • Value

    Rating 3.0 out of 5 stars

  • Quality

    Rating 3.2 out of 5 stars

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74%would recommend to a friend

Customers are saying

Customers find value in the affordable price, unlocked status, and good condition of the Pre-Owned iPhone 5c. The phone's color options are also well-received. While some customers have concerns about the screen condition, the overall sentiment is positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-14 of 14 reviews
  • Rated 1 out of 5 stars

    Old iPhone 5c

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am verry disappointed they send me old iPhone not great! At the back of phone a lot of scratch also the side. Just received it today

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not working properly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looked new and all but not working properly, it’s like it wasn’t reset properly SIM card wouldn’t work properly had to restart over all the time for it to work

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    sold me a bad phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the phone and it shut down when the weather go cold. they could not change it because it passed the 14 day exchange. I would I know the phone would not work in the cold. the weather did not get cold an tell several week after I got the phone. I called corporate the person was rude and every bad with explaining thing no I'm sorry for experience and did not offer my any solution. he said my another one.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Screen

    Rated 1 out of 5 stars

    Phone didn’t work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as my sons birthday gift and when I gave it to him the apple screen would come on but it would never leave that screen. It was his main birthday gift so I was crushed it didn’t work. He’s such a good boy he wasn’t as heartbroken as I was but such a disappointment. I still had to pay the $35 restocking fee even though it never worked.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Screen

    Rated 1 out of 5 stars

    screen not working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    im dissapointed because i got this phone as a present for someone... the screen doesnt work brought it in the next day was told they dont cover it... its covered by a 3rd party company... still isnt fixed... why sell me an $80 paper weight... i puechased online and picked up at store

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Defective efective item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone never charged nor power up. Defective to the core. Case had scratches all over and dirty. It was really over used. Had to return it. Its a negative score

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Not good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I KNEW IT WAS PRE OWNED BUT YOU WOULD THINK THAT IT WOULD BE CHECKED TO SEE IF IT AT LEAST HELD A CHARGE. THIS ONE DID NOT AND IT WENT BACK THE NEXT DAY.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Would not buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone and when I received it , it would not turn on and had to send it back and they did not have another to replace it. Took a long time to get refund.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Awful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for my sister who only needs it for Whatsapp and stuff. It keeps turning off for no reason all the time even if it’s full of battery.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    TERRIBLE REFURBISHED PHONE!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone randomly shuts off even when battery is full... Have to keep plugged into the wall in order to use the phone for longer than 10 minutes...

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    The phone has limited capabilities

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some of the basic functions of the phone do not work. Texting is limited to basic text. Pictures cannot be sent. It only has 3G capabilities so a large number of apps will not work.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very poor battery life

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waste of money, not even working single day, As soon as plug out from power phone switched off, no support from customer server , Highly disappointed

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It Hasn't Arrived...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    yet, and it's late by several days, and I'm annoyed.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn't work with Verizon

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone wouldn't activate with Verizon. Be aware.

    No, I would not recommend this to a friend