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Customer Ratings & Reviews

Your price for this item is $139.99

Customer reviews

Rating 3.6 out of 5 stars with 66 reviews

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Rating by feature

  • Value

    Rating 3.0 out of 5 stars

  • Quality

    Rating 3.2 out of 5 stars

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74%would recommend to a friend

Customers are saying

Customers find value in the affordable price, unlocked status, and good condition of the Pre-Owned iPhone 5c. The phone's color options are also well-received. While some customers have concerns about the screen condition, the overall sentiment is positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-20 of 26 reviews
  • Pros mentioned:
    Condition, Functionality

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone for my kids 7 and 5 years old to be in touch with them while I’m at work and they are at the babysitter , I actually ordered two but one of them was a little beat up so I returned and only keep the pink one , that one was in like new condition it even have the original screen sticker on and is working really good .I even order a nace case to protected.

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Price

    Rated 5 out of 5 stars

    Great phone for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone came looking new. No scratches, dents, or other cosmetic issues. My son has been using it for 2 months and it works perfectly. Great option for a cheap phone!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Husband finally moves on from flip phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took some convincing to get my husband,71, to move from his favorite phone, a flip phone, to my old iPhone 5. Then he loved it....then he went swimming with it. So we got a refurbished iPhone 5c from Best Buy and he's back in love with his phone. Great price...great phone...very satisfied.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good smart phone with out the cost

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This iPhone 5c refurb came well packaged with a charger and cord. There were NO visible scratches or damage. The phone seems to be totally fine, now understand it is a old OS and some modern apps do not support, but for the most part, a great phone for someone who relies little on the smart phone. This is my 3rd 5c refurb in 4 years, the batteries are the culprit that will disappoint first.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    AWESOMUNDO

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great buy, ik never disappointed when purchasing items from Best Buy online! Thank you Best Buy for letting me buy a great phone for a great deal!

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Great phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone for my teenager who had been asking for an iPhone. It came unlocked so I was able to use it with our Cricket carrier. The phone was in good condition, no scratches or marks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bargain!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know it’s an older model but an iPhone for $70? You can’t beat it! All the normal bells and whistles and fits better in your pocket!

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Great for a kids first phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was in great condition and works fine my little sister enjoys it also came with 3 months of free service so that was a plus

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love the color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i purchased this phone for my mom ..its the right size and loves the bright color..great phones and love the service

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Not bad for an iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My niece loves this phone. It was on sale and it was the money. I still like Androids.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    great iPhone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, I order a second one, works great. It's a old phone but perfect for the kids.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I normally do not use iPhones. This phone is amazing for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it great iphone love the color unlocked phone works with any chip

    I would recommend this to a friend
  • Pros mentioned:
    Functionality

    Rated 5 out of 5 stars

    iPhone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Iphone love it unlocked iPhone great color easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Functionality

    Rated 5 out of 5 stars

    Apple pre-own iphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone for my granddaughter. She lives it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Low Cost iPhone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is what all iPhone should cost and none of that monthly charge just get a pay as you go and do not go online until your at home or work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its an ok phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone ok but I still like my Android. I had to learn how to use this phone. I like my Android better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple does it again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This company continues to make great phones. Ever since the first one they have stepped up their game.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Enough for my son

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son needed a phone but nothing major because he is going. I was happy to find this at the time I needed it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    planning to use up minutes from my old flip-phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had chance to use for calls yet. Great that can be used as a computer without subscribing.

    I would recommend this to a friend