Prep for the HolidaysEnds 10/31. Limited quantities. No rainchecks.Shop now

Skip to content
Main Content

Customer Ratings & Reviews

Your price for this item is $69.99

Customer reviews

Rating 3.6 out of 5 stars with 66 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.0 out of 5 stars

  • Quality

    Rating 3.2 out of 5 stars

74%
would recommend
to a friend

Customers are saying

Customers find value in the affordable price, unlocked status, and good condition of the Pre-Owned iPhone 5c. The phone's color options are also well-received. While some customers have concerns about the screen condition, the overall sentiment is positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 66 reviews
  • Rated 4 out of 5 stars

    Great starter phone!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recieved this phone a day before expected delivery! Purched for daughter as a first phone.We picked the perfect color. Was a little worried about space but I know we can always purchase some with the cloud. She loves the camera and seem up to par with her expectations. My only concern is while it's not in use while she is at school it is on and the battery wilm go from full to about 20% in 8 hours.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Colors great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price n selection , n good product to buy from Best Buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Iphone 5c

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good price and fast to get here i would really recommend this store

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect gift

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my niece and it works perfectly. She love it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Used phone but looks new

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it because it serves the purpose of having a phone to call home and homework on the internet. At first, it seemed like there was a problem and I was going to send it back. The home button was not working well and I hope I donʻt have any problems in the future.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice phone for my cousin

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well I can say I’m satisfied with the price and the product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AWESOMUNDO

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great buy, ik never disappointed when purchasing items from Best Buy online! Thank you Best Buy for letting me buy a great phone for a great deal!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    The phone has limited capabilities

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some of the basic functions of the phone do not work. Texting is limited to basic text. Pictures cannot be sent. It only has 3G capabilities so a large number of apps will not work.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Good to be true

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's nice phone I bought for my daughter worked fine after 2 days the phone started making weird noise when wat hung YouTube then it stopped so she continue to used just yesterday turn off so she charged it and now it dosent turn on dosent charge anymore and I can't return it anymore sucks.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    iPhone 5c

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product for the price and it is working fine.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    TERRIBLE REFURBISHED PHONE!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone randomly shuts off even when battery is full... Have to keep plugged into the wall in order to use the phone for longer than 10 minutes...

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great for a kids first phone

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was in great condition and works fine my little sister enjoys it also came with 3 months of free service so that was a plus

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Enough for my son

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son needed a phone but nothing major because he is going. I was happy to find this at the time I needed it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for a great price and I'm totally satisfied with my purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good phone

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    !! Very good works perfectly very impressed !! I would recommend it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it great iphone love the color unlocked phone works with any chip

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great backup

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My nephew needed a phone when he broke his, purchased this quickly and it was reasonable

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Phone didn’t work

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as my sons birthday gift and when I gave it to him the apple screen would come on but it would never leave that screen. It was his main birthday gift so I was crushed it didn’t work. He’s such a good boy he wasn’t as heartbroken as I was but such a disappointment. I still had to pay the $35 restocking fee even though it never worked.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone for a niece

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just like the price and the phone it’s nice to have a iPhone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall it’s a good phone for starters . My daughter is happy with it and so am I .

    I would recommend this to a friend