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Customer Ratings & Reviews

Your price for this item is $119.99

Customer reviews

Rating 3.3 out of 5 stars with 712 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 3.5 out of 5 stars

  • Camera

    Rating 3.7 out of 5 stars

  • Battery Life

    Rating 3.4 out of 5 stars

61%
would recommend
to a friend

Customers are saying

Customers frequently mention the good condition of the Pre-Owned iPhone 6, praising its clear view and great pictures. However, they also commonly complain about the phone freezing regularly, which can be frustrating when needing to take quick action. Some users also express dissatisfaction with the battery life, requiring constant charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 712 reviews
  • Rated 4 out of 5 stars

    Grear buy excellent price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone was in very good condition for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a little skeptical about a pre-owned. Since we did not know what the condition of the phone would be. When we received it you can barely tell that the phone was pre-owned. It comes with all the accessories. I would recommend to buy it from Best Buy.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Seems fine except for battery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery died the first week after I started using it, so had to spend an extra $50 at Best Buy to get a new battery. Was sold to me with a bad battery.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Should of got brand NEW not USED

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    should of got a brand NEW & not a USED iPhone comes with crappy charger. NO earphones comes with it. phone just runs a lil funny guessing cause it USED!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were looking for a new phone. Wanted to upgrade from the 5's and didn't want to spend the money for an 8 or X. Opted for the 6 with more storage than what we had in our 5's. phone is serving its purpose. Overall very pleased with the purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's a gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this as a Christmas gift dir my son, cosmetically it looks perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    phone looked brand new. had help from a BestBuy geek on buying the phone. they helped me put the sim card in the phone and transfer over the contacts. great service on this phone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cosmetically it looks brand new. You can Never yell it's refurbished.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iphone was dirty-caked on grime, scratched, would not hold a charge, scratched screen and a waste of money

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    not recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it wasn't the best purchase, a lot off issues with the batterie life and the ios software less that 8 month's and died

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great IPhone for the first time buyer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the first time users like kids who are starting out with a smart phone. And they want an IPhone because their friends already has one. This the way to go. It's a great smart phone starters and not too expensive,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    refurbished IPhone 6

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am loving my new IPhone. It arrived in a timely manner and was in great shape. I haven't found anything wrong with it and love using it. I was skeptical of buying a refurbished at first but decided to give it a try. Am very pleased!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Battery drained to fast

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery drained to fast and it didn’t hold a charge very well. You could charge phone to 100% over 12 hours and within 3 hours phone would be down to 40%. We took he iPhone 6s back to store and it would have been round $50 dollars for new battery. Also this phones not able to update we were informed. This iPhone was returned asap

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    the phone had to many issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wifi had a problem and it could find only a few networks, a battery wasn't good and also it came with a very very low-quality cable and charger.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not opened yet. It's a Christmas present. I will update.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    No good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the camera does not work bad experience with this iPhone I do not recommend this phone it is better to pay more for a new one thanks

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    iPhone6 refurb - screen flickering first week : (

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iPhone6 refurb - screen flickering first week : ( Bought this phone for an overseas trip,concerned it will crash & die. First iPhone experience, not happy.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sad Christmas

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a Christmas gift for a child but when It arrived it did not charge. Worst gift idea ever or maybe just the worst place to purchase it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! It worked well with Cricket wireless. Will buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent value for the money

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a little apprehensive buying a refurbished phone but trusted Best buy to do the right thing! It works flawlessly, just like brand-new couldn't be more satisfied!

    I would recommend this to a friend