Customer Ratings & Reviews

This phone was in very good condition for the price.

Was a little skeptical about a pre-owned. Since we did not know what the condition of the phone would be. When we received it you can barely tell that the phone was pre-owned. It comes with all the accessories. I would recommend to buy it from Best Buy.

Battery died the first week after I started using it, so had to spend an extra $50 at Best Buy to get a new battery. Was sold to me with a bad battery.

should of got a brand NEW & not a USED iPhone comes with crappy charger. NO earphones comes with it. phone just runs a lil funny guessing cause it USED!

We were looking for a new phone. Wanted to upgrade from the 5's and didn't want to spend the money for an 8 or X. Opted for the 6 with more storage than what we had in our 5's. phone is serving its purpose. Overall very pleased with the purchase

I got this as a Christmas gift dir my son, cosmetically it looks perfect.

phone looked brand new. had help from a BestBuy geek on buying the phone. they helped me put the sim card in the phone and transfer over the contacts. great service on this phone!

Cosmetically it looks brand new. You can Never yell it's refurbished.

iphone was dirty-caked on grime, scratched, would not hold a charge, scratched screen and a waste of money

it wasn't the best purchase, a lot off issues with the batterie life and the ios software less that 8 month's and died

For the first time users like kids who are starting out with a smart phone. And they want an IPhone because their friends already has one. This the way to go. It's a great smart phone starters and not too expensive,

I am loving my new IPhone. It arrived in a timely manner and was in great shape. I haven't found anything wrong with it and love using it. I was skeptical of buying a refurbished at first but decided to give it a try. Am very pleased!

The battery drained to fast and it didn’t hold a charge very well. You could charge phone to 100% over 12 hours and within 3 hours phone would be down to 40%. We took he iPhone 6s back to store and it would have been round $50 dollars for new battery. Also this phones not able to update we were informed. This iPhone was returned asap

Wifi had a problem and it could find only a few networks, a battery wasn't good and also it came with a very very low-quality cable and charger.

I have not opened yet. It's a Christmas present. I will update.

the camera does not work bad experience with this iPhone I do not recommend this phone it is better to pay more for a new one thanks

iPhone6 refurb - screen flickering first week : ( Bought this phone for an overseas trip,concerned it will crash & die. First iPhone experience, not happy.

Purchased as a Christmas gift for a child but when It arrived it did not charge. Worst gift idea ever or maybe just the worst place to purchase it.

Great! It worked well with Cricket wireless. Will buy again.

I was a little apprehensive buying a refurbished phone but trusted Best buy to do the right thing! It works flawlessly, just like brand-new couldn't be more satisfied!