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Customer Ratings & Reviews

Your price for this item is $119.99

Customer reviews

Rating 3.3 out of 5 stars with 712 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 3.5 out of 5 stars

  • Camera

    Rating 3.7 out of 5 stars

  • Battery Life

    Rating 3.4 out of 5 stars

61%
would recommend
to a friend

Customers are saying

Customers frequently mention the good condition of the Pre-Owned iPhone 6, praising its clear view and great pictures. However, they also commonly complain about the phone freezing regularly, which can be frustrating when needing to take quick action. Some users also express dissatisfaction with the battery life, requiring constant charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 712 reviews
  • Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 2nd time I bought the same phones it really nice and clean works perfectly Great deal with less price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone came in great condition . Not the original charger. There was a little dent on the side but it was expected as it was used. Performance is good as well

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    iPhone 6 64gb

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPhone is a beautiful piece of technology. However Best buy sells used phones (second one) that do not work. There oughta be a law

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to insure product.Apple care not available because of original owner.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst purchase ever!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will not buy a pre-owned phone from Best Buy again. When the phone arrived, it was showing the same symptoms that are common to many of the early iPhone 6s - poor battery power, failing to connect, failing to respond, shutting itself at random times, etc. I believe that Best Buy should've made sure the phones were in good working order before re-selling it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great price for an iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for an iPhone for am elderly relative that travels extensively during his golden years. Unlocked phone at this price, pretty awesome :-) 64 GB a bonus

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Given the expensive climate and the high turnover of phones, the price was good and the phone does what it's supposed to do without the 1000.00 price tag.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 6

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone was in excellent condition. No cracks on screen or scratches throughout the entire phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone works great. My son always play game on my phone, so I decided to buy him a little phone. He really loves it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 6 perfect working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought this iPhone 6 for my daughters teenager for them very good running and working. Looks good. One problem bad battery faster down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone was in great condition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really liked the product especially because I bought it used for a great price and I’ve had it for a couple of months and it’s in great condition.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    No service!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought one with a replacement screen that popped out && cracked on the 12day!! Ordered a replacement phone the same iPhone , & there was no service the same day it came in! The internal antenna was damaged && non fixable! It was difficult to get my refund && I wasn’t refunded my shipping charges! Never again will I order from here!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this phone as a gift for my mom, she is happy, very good reliable phone, no damage, works great, we always get our electronics at Best Buy.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT BUY

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this phone would literally drop 15 percentages or more every 5 minutes or would randomly die at like 70%. it's disgusting that this was even approved.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works as expected, used as replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my niece's old Iphone 5 that wasn't working and had a cracked screen. Good value for the price, wasn't willing to go for the latest model.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone for the price

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good IPhone,excelent price lot of memory space, not to worry about lost it or get it stolen, I love it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Damage Phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received defective products. Both iphone 6 had burn marks near charging port.One wouldnt charge past 51%, the other randomly powers down and reboots up. Both batteries run hot after a certain time. Still waiting on my refund, for the UPS returned phones. Will never purchase a refurbish again.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even being preowned product, it was a good product. The phone was in good condition.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    The Screen is damaged

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In the description of the phone, it mentioned the everything is fine but when it comes it comes as a craked screen. I think it is already there because it was nicely packed, before selling they could have mentioned that. It is a bad way of selling products.Returned the item hopefully now they don't charge me restocking fees.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Affordable deal price!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I send this to my family in the Philippines and they love this iphone product.

    I would recommend this to a friend