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Customer Ratings & Reviews

Your price for this item is $119.99

Customer reviews

Rating 3.3 out of 5 stars with 712 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 3.5 out of 5 stars

  • Camera

    Rating 3.7 out of 5 stars

  • Battery Life

    Rating 3.4 out of 5 stars

61%
would recommend
to a friend

Customers are saying

Customers frequently mention the good condition of the Pre-Owned iPhone 6, praising its clear view and great pictures. However, they also commonly complain about the phone freezing regularly, which can be frustrating when needing to take quick action. Some users also express dissatisfaction with the battery life, requiring constant charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 712 reviews
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service great attitude and very polite i loved it

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    It's messed up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The one that they send me was pretty much damaged. A lot of scratches and dents and also its missing the side cover. Returned it in the store.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice protected and good service fast delivery service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent condition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great Phone, excellent condition... delivered on time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone 6

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gostei do aparelho, otima compra, custo beneficio..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, great price. Seems to be working great.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    The phone itself was beautiful to look at...BUT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it did not work. For two days various tech people tried but we finally had to give up and send it back. This was so not worth the effort and time I wasted. Very disappointed!!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    very very poor

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the equipment does not work, the charger is not the original, impossible to communicate to the contact numbers.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worthless doesn’t even deserve 1 star

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn’t work and the “warranty” company conveniently doesn’t ever answer the phone. 100% joke. Do not even waste your time buying one of these phones.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Phone only work for two weeks and stop working

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very bad product , works only for two weeks and stop reading the SIM card , took it every where but unfortunately for me unrepairable . Waste of money

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered an item online it didn’t work they sent me another one it didn’t work either I’ve never had such a bad experience with Best Buy like I did this time

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    does not work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SIM card can't be read by this phone! I went to several vendors trying to get help. Finally I gave up and returned it. Shipping a non-working phone to customers??

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It has 3 of scratch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Missing a headphones,charge not original and I had hard time to returned because store detect35$ and online cant solve it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worked less than 2 months.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My aged eyes couldn't read all the small print and now my daughter has an expensive version of an iPod with a monthly fee. I won't chose refurb again.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not a good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My suggestion to those who wants to buy used iPhone. DON’T BUY from Best Buy. Mine did not charge . I had to return to store. Waste of time

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy preownd mobile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not happy of that fone. It has 2 problems since I bought WiFi disconnects after few minutes and gps doesn’t work at all

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Scratches and dents

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought two phones. Both with scratches and dents. One of the phone also have something loose inside.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage, Never worked

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone didn't even work out of the package. Will never buy a Pre-owned phone again. Returned. Doesn't even deserve 1 Star.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It sucks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This didn't last even 1 month. By the 3rd week it no longer works. Now I can not return it. Absolutely not good.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Phone did not work well

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone had issues so we had to return it. We ended up going a different direction.

    No, I would not recommend this to a friend