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Customer Ratings & Reviews

Your price for this item is $124.99

Customer reviews

Rating 3.3 out of 5 stars with 712 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 3.5 out of 5 stars

  • Camera

    Rating 3.7 out of 5 stars

  • Battery Life

    Rating 3.4 out of 5 stars

61%
would recommend
to a friend

Customers are saying

Customers frequently mention the good condition of the Pre-Owned iPhone 6, praising its clear view and great pictures. However, they also commonly complain about the phone freezing regularly, which can be frustrating when needing to take quick action. Some users also express dissatisfaction with the battery life, requiring constant charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 712 reviews
  • Rated 1 out of 5 stars

    Defective

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this phone and it’s defective and won’t charge I’m going to return this item. Hoping they don’t charge me any fees

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    WILL NOT CHARGE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed that I was sold a phone that will not charge. I plug into the charger and a message pops up saying “this accessory may not be supported” This happened as soon as I opened it. I thought maybe it was just a goof the first time because after putting the charger in a couple times following it worked. But now it will not even do that. Spent $200+ on something to not do a basic function.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    The condition of the phone was not as expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I initially thought the phone will be in decent condition however the phone had very much a lot of serious scratches and dents. I don't think I will buy again.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Iphone6

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery would die within an hour. Operating system would not update to upload current apps.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very bad product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned this product as battery life from full charge to no charge was less than 5 minutes

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    iPhone 6

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery bad and it’s just not worth the price I wouldn’t purchase again

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    scratch in the back

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the phone does not work well the pictures are very fussy and also the screen is not clear also. not happy about it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery didn't work! Didn't even want to give one star....

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Phone looks almost brand new and works great!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had low expectations buying a refurbished iPhone 6, but was pleasantly surprised. I’m really not sure why I didn’t do this sooner. A very affordable way to replace a phone whiteout crazy contracts or financing.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor Battery Life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone seemed fine and battery health indicator was 80% but in low demand use battery was exhausted by Noon.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    The phone isn’t charging good. Need to return it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very upset over this phone. Doesn’t charge at all. And now I have to send it back

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daughter's phone broke beyond repair. Went searching for used phones and found BB. Ordered the phone which ended up being an upgrade. Delivered in 2 days. Installed the chip, restored from the cloud, and activated the phone. Back in business.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Battery is in service condition.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery is in service condition. Bad iphone from best buy.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Battery life is horrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery life is terrible. Took all day to charge and then went to 5% after using for a few minutes

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Apple - iPhone 6 4G Universal Unlocked

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this iPhone for my friend. He have no issues so far and its working great. Battery standby is okay. But my friend likes it much! Thank You!!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    broke after 1 week

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Touch screen dies after a week. Returning. I believe the phone wasn't properly vetted. :(

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Have not used it yet

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It came in in a generic box, not an iPhone box. Kinda bummed about that since this is a Christmas gift, though that may add to the surprise. Came in flawless, with a charger and paperwork.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Used Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son bought this phone with his own money he has been saving. He is very happy with it so far. For the price he paid in 2 years will be about $100/yr. The new phone I bought in 2 years will have cost me over $300/yr.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad battery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good condition pre owned phone, but with a really bad battery - wouldn't last 30 minutes of use.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    iPhone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery dies out of no where when it will be fully charged

    No, I would not recommend this to a friend