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Customer Ratings & Reviews

Your price for this item is $124.99

Customer reviews

Rating 3.3 out of 5 stars with 712 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 3.5 out of 5 stars

  • Camera

    Rating 3.7 out of 5 stars

  • Battery Life

    Rating 3.4 out of 5 stars

61%
would recommend
to a friend

Customers are saying

Customers frequently mention the good condition of the Pre-Owned iPhone 6, praising its clear view and great pictures. However, they also commonly complain about the phone freezing regularly, which can be frustrating when needing to take quick action. Some users also express dissatisfaction with the battery life, requiring constant charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 712 reviews
  • Rated 1 out of 5 stars

    ear speaker does not work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ear speaker volume is to low to hear even with all settings set to high volume

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    The phone was sent with a defective screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not very happy with the phone but Best Buy did make the no hassle return!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    The phone quality is mediocre due to a very poor

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery is very poor quality . I would like to return this product and not recommending.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Was not worth buying it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone was in pretty bad shape with lot of wear and tears . Though it worked ok. Had to return

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    bad quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the phone i received was in a poor quality -- whole body cracked

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It’s not unlock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPhone it’s not unlocked, again waste my time. My parents are verydisappointed.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Damaged phone

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It didn’t even last more than a day I had to return it next day

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sent me a damaged phone that couldn't read my sim card.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    bad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    selling broken phones as pre owned don't buy it it's used and fixed just bad

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Awful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst phone ever. Didn't work at all and wouldn't buy another refurbished phone again

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Zero stars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought three pre owned iPhones. None of them worked. Had to return them.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad cell phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The description didn't match the phone. The phone was in very bad shape.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is suppose to be unlocked didn’t work at all sending it back

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Samer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very very very bad and not working and I returned in the store

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad product...I've still not received my money bac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a bad product and I dont recommend for nobody

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad piece

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never buy refurbished , most of the time they are defective

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    failed product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the product does not work, it is in very bad condition

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Never again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    But new it’s worth it. Phone did not work. Not even on WiFi

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not charging

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the phone for two weeks now and it stopped charging

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked for couple days then it didn’t work anymore

    No, I would not recommend this to a friend