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Customer Ratings & Reviews

Your price for this item is $124.99

Customer reviews

Rating 3.3 out of 5 stars with 712 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 3.5 out of 5 stars

  • Camera

    Rating 3.7 out of 5 stars

  • Battery Life

    Rating 3.4 out of 5 stars

61%
would recommend
to a friend

Customers are saying

Customers frequently mention the good condition of the Pre-Owned iPhone 6, praising its clear view and great pictures. However, they also commonly complain about the phone freezing regularly, which can be frustrating when needing to take quick action. Some users also express dissatisfaction with the battery life, requiring constant charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 712 reviews
  • Rated 4 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just few days into it but all seems to work great so far. Good condition as advertised. Charger was not an apple charger but a cheap one.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Dont get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sooo , i got this phone in january maybe cant remeber too much but it was nice until recently , its June 8 my phone turned off 2 days ago and never turned back on took it to apple they said it crashed and will be 300 dollars to fix. In other words the person who sold the phone knew the warranty was done so they had to get rid of it ! Just dont get this phone choose another route instead of buying a used one with no coverage

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good for the money

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great to start with, but it didn’t take long to get a weak battery and the phone slowed down

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Transaction Yet!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought a refurbished iPhone before. I got the 5s from Best Buy online. I had minor problems with that phone but nothing major. I decided to upgrade my phone and again used Best Buy. I was expecting minor issues or scratches with this phone, but absolutely NONE!! No problems with this phone and I’ve had it about a week now. It activated immediately with my derive, and there were no physical blemishes anywhere. Beautiful perfect gold color and no cracks, it looked pretty much brand new! Best investment ever and I am very satisfied!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for the price

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone overall was in good condition there were some scuffs it blue-screened on me later on but it was probably due to me dropping it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    HORRIBLE!! STAY AWAY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the worst electronic purchase I have ever made. The phone had issues immediately after use. Problems continued with touch screen and freezing issues got worse as time went on. Worst part about this is the company Best Buy uses for these horrible phones (CCR). They take forever to even accept your request for a replacement. If you are looking for a new phone pay the extra $50 and get a new one this is not worth your time. I was charged shipping for sending the FAULTY phone back and was told it will be 2 weeks before they send a new one...and who knows if that one will even work correctly.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Alright

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First phone I received had screen damage, it was replaced but now the new phone I got has issues holding a charge.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    16 gb to 64gb

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Man do I feel all grown up now. Going from 16 gb to 64gb is allowing me to actually shoot video and load work apps. Nice never going back to smaller than 64gb.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone at a great price. Being a 6, you still can do great pictures and enjoy all the regular apps and iPhone features. Great deal!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    great price, service and delivered on time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was great with the service, the only issue that i run into is that the silence bottom dosnt work very well, i know that i bought a used phone but in the website said that it was in excelent conditions. Now, i dont know if i should return it and ask for a replacement or not, because till the new phone arrive i will have to be like a week without phone.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Fairy good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is somewhat good it came with a little a scratch and now it started glitching.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Like new!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been almost a year since I’ve had this phone and I have no experienced any manufacturer issues. Battery works the same as a new iPhone. Overall great experience, my next phone will be a refurbished one as well!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    not worth the money spent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen has some residue left probably from a screen protector. It has nicks on the body and more scum or whatever it is. The battery may need to be replaced. It just doesn't stay charged long. the phone heats up when in use. There are more things wrong but I just can't remember them all.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    50%

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 2 phones one was fine the other has battery issues and came with some scratches and cosmetic issues.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    MH

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am an all time I Phone user. Had to buy an extra one. I use it carefully. This is why still in good condition. Not bad.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Really great phone for the size and model

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great phone. Only reason for 4/5 is that it the wifi connection and bluetooth was a bit iffy, but otherwise, it was a great pre-owned phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth for money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Iphone 6 128GB unlocked used phone found worth for money !!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great iPhone for the Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a first iPhone for an android user, was in great shape considering the price it only had two minor scratches. We had no problem getting service on it.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iPhone continually glitches and freezes up. Unable to silence camera noise when taking a picture.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price for a used refurbished phone. I had no issues connecting it with my phone provider. Had a few scratches, but not bad for the price you pay.

    I would recommend this to a friend