Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to content
Main Content

Customer Ratings & Reviews

Your price for this item is $124.99

Customer reviews

Rating 3.3 out of 5 stars with 712 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 3.5 out of 5 stars

  • Camera

    Rating 3.7 out of 5 stars

  • Battery Life

    Rating 3.4 out of 5 stars

61%
would recommend
to a friend

Customers are saying

Customers frequently mention the good condition of the Pre-Owned iPhone 6, praising its clear view and great pictures. However, they also commonly complain about the phone freezing regularly, which can be frustrating when needing to take quick action. Some users also express dissatisfaction with the battery life, requiring constant charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 712 reviews
  • Rated 5 out of 5 stars

    Very happy with purchase!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace one that had no working camera. Very happy with it. Everything in working order. Great way to save money if you don't want to pay price of new iPhone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Phone!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this iPhone used, and it was in surprisingly great shape. Best Buy did a great job of packaging and shipping rhis phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift!

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this as a gift to my sister to start her off with an older model now that she has the age to have a phone. It’s what you’d expect of an iPhone, simple to use, the basic iPhone features, I love that I can restrict her time on it at night so she’s not up all night on it too, since she’s a minor on her Apple account and I’m the parental account

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not Working

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first time I have bought online from Bestbuy. I purchased a used, unlocked iPhone 6. I knew it was used and that it would have scratches and such. When I received it, it wouldn't even turn on. I thought it might be the charger, which was after-market but when I connected it to my son's iPhone, it worked just fine. I immediately, tiok the phone to my local Bestbuy and was refunded the purchase price minus the expedited delivery charge. Overall, I was not satisfied as I expected that it would have at least been in good working order since it is sold by such a large electronics retailer. Be aware if ordering ooened or used products from Bestbuy.com.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    phone was bent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone was bent when I received it. Upon further review of the device, I found that the screen was affected by the bend in the phone. At times, the screen would act like someone was tapping on it when no one was touching the phone. After a new screen was installed, at my expense, the phone worked great.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good phone

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life could be better but it’s a good phone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good pre owned iphone 6

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased an unlocked pre owned iPhone 6 16gb. The phone has a few scratches but that was expected. Everything else is great. Battery life is great, call quality, speakers.... I would definitely recommend this to anyone who wants to save a few bucks!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Happy with my purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No original charger and cable, no earphones, but that's ok. A few small scrapes but no big deal. I'm happy with this phone.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Cosmetically it looks good on the outside

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen has shadows burnt into it. Case is good.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Bought a while ago

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a decent phone but battery started to die fast after a while.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    capable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good experience so far with the pre-owned phone. Arrived in good condition without noticeable flaws. Works well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my international trip coming up. Easy to use. Minor scratches and works great.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Phone came with a dent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not to impressed, phone showed marks of it being dropped.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great starter phone for a teen

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked up refurbished iPhone 6 for a young person. Great first phone and very inexpensive.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Clean like new condition

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone looks great, no scratches or dents. Only minor drawback is that it came with a off-brand cable and charger.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a good purchase i am satisfied with it, minor scratches but it is ok because it is used.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool Device !!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good shape Delivery free Price excellent satisfaction perfect

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great as a Replacement

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it was released in 2014 the iPhone 6 was one of the hottest smartphone on the market. Featuring a completely rethought design, Apple loaded the iPhone 6 with a wealth of custom software and hardware features. Now almost four years later the 6 is still a decent phone however, just showing a little age a bit. This one was purchased as a replacement.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Item arrived early but it was defected

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this product from the online store. It was shipped directly to my house for free. However, the battery was defected. It goes from 100 to 20 in less than 2 hours. And yes, I charged the phone before using it.I had to take it back to the store.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great status

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product came in a good status. I will definitely recomend it

    I would recommend this to a friend