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Customer Ratings & Reviews

Your price for this item is $179.99

Customer reviews

Rating 3.5 out of 5 stars with 243 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.3 out of 5 stars

  • Quality

    Rating 3.2 out of 5 stars

  • Ease of Use

    Rating 3.4 out of 5 stars

65%
would recommend
to a friend

Customers are saying

Customers commend the Pre-Owned iPhone 6 Plus for its headphone jack, which is a convenient feature for many users. They also appreciate the affordable price point and the good condition of the phones they received. However, some customers have concerns about the battery life, which drains quickly, and the screen quality, which some find to be poor.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 243 reviews
  • Rated 5 out of 5 stars

    Looks like new

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this with some doubts but when it arrived I was really happy. It works great the screen is big. I am glad I got the iPhone plus and plan on buying more. Love it!!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Inoperable phone received

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is not allowing outgoing calls/texts. Obtained phone #, Etc approx a week ago. It was a Christmas gift-just now aware of the issue. Regular customer; all tech from Best Buy; Extremely Disappointed. Needs to be rectified ASAP. Purchased otter box & already getting charged by service provider...

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Okay

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the color of the iPhone but I just didn’t like how the gigabyte was kind of small for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my 6plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone was like new just make sure you update it time you get it so there's no problem once you do that it's on from there

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone! Great price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a newer and bigger iPhone without having to renew my service contract and make payments forever. This phone was a smart buy for me. Thank you Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my iphone, easy to use, great features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this unlocked iphone to use overseas during my trip to Europe. I already have an iphone 6 plus and love it. That is why I bought the same one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for the price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciate the free sim card that came with it! My son got it for his birthday and he was so happy to have an iphone as his first!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Anayansi8

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iPhone excellent product the phone works fine all features are bride and visible I would recommend this product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent condition

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase the phone once my son lost his. Arrived on time and no issues adding to my T-Mobile service. Month later and no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had my iPhone for a couple months now! I love everything I can do with it. i was always an android person but since I switched I don't want to go back!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Unlocked iPhone

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refurbished, unlocked, and everything in great condition. Perfect for my 14 year old. Price very reasonable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    phone arrive on time matters and look new , but the only downside after upgrading the new os sometimes freezing up but other and that works fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone for my teen son at a great price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone in good condition at a good price. It was a breeze setting it up and nonissues with it so far. I hope the battery lasts through the day.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Phone not good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this iPhone for my boyfriend now it's not working it can't take charge,the screen is black i can't even see anything

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Very poor condition phone with dents and scratches

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very poor condition phone with dents and scratches, it didn't say that phone will be scratched and dent in the description. I ended up returning it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Screen Broken

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very stressed because my daughter is away at college and we ordered this phone and now the screen is frozen after her waiting at least 5 days for it when I paid the 25 shipping, that was refunded luckily by Best Buy. She had to take the phone back and they couldn't do anything so at least we got a refund but now I am back to square 1. Going to try one more time and then I am done.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for a gift. They love it. Never tried a repaired product before. Have had no issues.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Glitchy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone was damaged on the outside and didn’t last longer than a few minutes charged. Returned it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    iPhone 6s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I want to say that I requested a phone call back to let you know that the iPhone 6s was garbage I can’t believe how Best Buy sells refurbished phones with out testing them. The same day I received my phone it was not working so I returned it what a waist of my time. I am disappointed and I am still waiting for someone to call me back

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone and speakers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy my new phone am very impressed thus far. The speakers are amazing and the size alone makes it easy to use any app.

    I would recommend this to a friend