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Customer Ratings & Reviews

Your price for this item is $179.99

Customer reviews

Rating 3.5 out of 5 stars with 243 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.3 out of 5 stars

  • Quality

    Rating 3.2 out of 5 stars

  • Ease of Use

    Rating 3.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

65%would recommend to a friend

Customers are saying

Customers commend the Pre-Owned iPhone 6 Plus for its headphone jack, which is a convenient feature for many users. They also appreciate the affordable price point and the good condition of the phones they received. However, some customers have concerns about the battery life, which drains quickly, and the screen quality, which some find to be poor.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 243 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    great refurbished phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my daughter in December. Works as if it was a brand new device.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone seems to work great. The only issue I have encountered is the volume on the ear speaker is kind of low

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    iPhone 6 plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iphone 6 plus is a really nice phone I just don't like that the screen cracks so easily and it's so delicate

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Was dissapointed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery wasn’t very good it took a while to get it to work right

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Was defective !

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could understand if the phone had cosmetic issues. But it had mechanical issues it was a pre owned and not worth the money. I thought Best Buy checked to see if everything worked. So I had to return the phone.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Screen

    Rated 1 out of 5 stars

    AWFUL Phone. Returned within the week...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Won't purchase a refurb phone again, there can't have been any type of pre screening before this was sent out. Screen was utter crap. You do get what you pay for. Don't bother with a refurb. Luckily was able to return with no muss no fuss, so no harm done other than wasting my time.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    The phone came locked

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this phone and in the end, it worked out. I got the phone and it was dead. As it turned on after charging, the phone actually was disabled for 15 minutes before I even touched it. Turns out, there was a code on it and I had to put it in recovery mode and fully reset it through Itunes. Otherwise, it has worked well, just spent hours to re-unlock it when it probably shouldn't have been.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Piece of Junk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone was too slow for me, and the 16GB was too small amount of memory.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanna know if it says carrier is sprit is it still unlocked because I bought it unlocked.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Was a replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone was to replace an existing phone. Works great as the previous one.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    I like it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a nice phone, enjoyed by my wife and working well.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Neatly packaged

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works Perfectly and it's really good for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great condition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone worked as if it was new and came with a great price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not that bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has a few scratches and a little dent but overall it works great.

    I would recommend this to a friend
  • Cons mentioned:
    Screen

    Rated 2 out of 5 stars

    poor quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    pixels missing, scratched screen, not worth the price

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    It ok for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it for $299 and it was a used one, it wasn't the best but it was ok

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got it for my daughter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She absolutely loves the phone and I'm glad that the Florence, Kentucky store could get it to her fast and without anything happening to it. They were fast, reliable, dependable, and knowledgeable about what she wanted and thank you guys for that.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only negative about this phone is the GPS volume is not loud enough.

    I would recommend this to a friend
  • Cons mentioned:
    Screen

    Rated 1 out of 5 stars

    Glitches

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone was fine for the first five minutes then everything went downhill from there. The whole screen would glitch and then it would just freeze. Luckily it happened early and I was able to get a full refund. That particular phone should be taken out of cycle.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Screen

    Rated 1 out of 5 stars

    Started glitching after 3 days of purchased

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 3 days of purchasing this phone, it started acting up,it would freeze up started clicking other apps and sometimes at no where it would turn off and start glitching and the screen will start blinking over all not a great purchase

    No, I would not recommend this to a friend
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