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Customer Ratings & Reviews

Your price for this item is $139.99

Customer reviews

Rating 3.6 out of 5 stars with 709 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 3.9 out of 5 stars

  • Camera

    Rating 3.8 out of 5 stars

  • Battery Life

    Rating 3.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

69%would recommend to a friend

Customers are saying

Customers are impressed with how well the phone works overall. However, there are some recurring complaints about the product. Many customers have issues with the touch screen, reporting that it is not very responsive. Others complain about the battery life, saying that it does not last very long.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 709 reviews
  • Rated 4 out of 5 stars

    Great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter wanted an iPhone price was good only had it for a month but she loves it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Price on this Iphone 7s was as good as from Amazon but felt good getting it from trusted Best Buy. Phone looks new and works great.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Got more storage space

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything seems to work. Can take pictures now and down load them from someone else. The battery doesn’t seem to stay charged very long but I can work with that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the best iphone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was unlock headphone jack and amazing performance you should never upgrade

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone came well packaged with a plug in charger and cord. It was in perfect condition with no scratches or other marks. I've been using it for 2 weeks and so far it works great. Definitely a deal compared to buying a new iPhone 6s with 64 gb.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fully Functional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is fully functional. Since it’s pre-owned, it has minor scratches. The only downside is that the battery easily drains.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Purchase!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone arrived waaaaay before it was scheduled to. Good price for a GREAT phone.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I phone 6s

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is ok except battery life doesn’t last long. I previously own the same kind of phone but I don’t think the battery was checked properly prior sale.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Almost what I hoped for!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It reads "Guaranteed to be fully functional with a charger, data cable and little to no cosmetic damage". I received the charger, iPhone 6s, data cable, but cable and charger are not by Apple. The iPhone had little cosmetic damage which is noticeably if you are looking for it. I am satisfied with my purchase. I will update if any changes!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good gift

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a good gift at a reasonable price, the most important thing it is unlocked

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is working good so far. Price is reasonable. Shipped fast as we received the item right on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great upgrade for me from IPhone 4S

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone with more memory. I had a 4S and limped along for years...glad to have this upgrade

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Third party device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPhone I got came from a third party, Best Buy does not have any control over the quality. In my case, the lightning port was very corroded and the iPhone fails to charge. All the warranty process is directly with the seller, Best Buy is not involved. Took about 2 weeks to get the replacement, and I got a different color... I originally ordered Gold and it was replaced by a Rose Gold iPhone. My son does not want it, I`ll possibly need to return. There`s no difference buying a refurbished iPhone from Best Buy or from Groupon. It is a gamble, it could be a great deal or not much. Good luck!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    a great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this phone for my wife to replace a broken phone. She is very satisfied with it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth time and money spent

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone would get extremely hot and the batterie would not hold a charge for very long. I took it back to best buy and they could not do anything to fix it. Taylor was very helpful explaining everything to me and gave us our money back. I had this phone for one week and it was not worth the bother. I will never purchase another used phone.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great condition and price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and great condition. Iphone was mint condition.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Scratch up item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this phone refurbished but I did not realize that you get a scratched up phone. Screen and back of phone look like they have been through a lot but it works.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Nice phone, good condition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a refurbished phone good condition, just a few small scratches on case. Seems to be working fine.....Happy Customer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fits the iPhone I needed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent condition , looks like new at a very reasonable price.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good not great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a small imperfection in middle of screen. Still in good condition and battery health was at 89%.

    I would recommend this to a friend
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