Early Black Friday DealsNew Doorbusters every Friday.Shop now

Main Content

Customer Ratings & Reviews

Your price for this item is $129.99

Customer reviews

Rating 3.6 out of 5 stars with 709 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 3.9 out of 5 stars

  • Camera

    Rating 3.8 out of 5 stars

  • Battery Life

    Rating 3.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

69%would recommend to a friend

Customers are saying

Customers are impressed with how well the phone works overall. However, there are some recurring complaints about the product. Many customers have issues with the touch screen, reporting that it is not very responsive. Others complain about the battery life, saying that it does not last very long.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 709 reviews
  • Rated 5 out of 5 stars

    Got Lucky! Battery did need replace tho!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some very minor scratches on the screen that are hardly noticeable, battery life was at 74%, had it replaced with OEM parts for 79. so all in all I lucked out as the unit is perfect otherwise and now full battery life! Feels brand new!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Rose Gold iPhone 6

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick shipping. Phone looks new no scratches or dents

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very Handy and compatible with upcoming release

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Handy and good performance. I remanded this product t.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Look Nice

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its a good phone but the battery is a bad that is the only bad thing

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This iphone is really works well and worth for the price i have paid.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great camera

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No scratches. Like new. Worked very well. No problem so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great iPhone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone was received quickly and in new condition, not a scratch or blemish. Updated to IOS11 and away we go, not the first glitch. It has a great camera and plenty of storage for photos and music. Great Phone and great service, thank you Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great iphone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great iphone 6s for the price, does everything I want it to do and was very easy to transfer my info from my old iphone to this one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Got what I expected

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is in good cosmetic condition and works perfectly fine.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    RIP OFF

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would give this 0 stars! I bought this for my daughter for Christmas on December 9, 2020. So it wasn't used until she got it got it on Christmas day. About 6 days later the battery took a very long time to charge, and when it finally did, she could use it for an hour before the battery was dead! I called apple support, we figured out that the battery was SEVERELY DEGRADED! Obviously this did not happen in the short period of time that she had used it. The worse part, they made it so that it is not returnable as of December 29, 2020. YOU CANNOT TELL ME THAT WITH ALL THEY CAN DO, OR SHOULD DO, THAT THEY DIDN'T KNOW THAT THE BATTERY WAS SEVERELY DEGRADED! This makes me completely sick!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t have any problem with phone. I even didnt see any scratche.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone for the price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the price, my son loves it. Arrived in time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone but only has a little scratches on the corners

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone was good, it had some scratches but it work just fine.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Love the iPhone but this one isn't working!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    USED PRODUCT is not functioning properly. Battery is almost completely depleted and needs replacement. Having issues with screen going black at random times. Also issues with touch screen responsiveness. Will be returning. Otherwise...great service by Best Buy!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great upgrade from older phones users

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an aging iPhone 5 that need to be replace, Saw that the refurbished iPhone 6s was at a decent price for what I wanted to spend on a phone. So far after a week of having it been a great choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great find

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a very good price for the 128GB mobile that it’s impossible to find where I live. I had to replace the battery that was clearly worn out, but anyway the total price remained far below my local options.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    so far so good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    some scratches but so far so good. i hope still working

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Check Battery !

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came with bad battery know that there is 14 day return policy... Do not miss this window. I hope this helps refurbished apple phone buyers check battery status immediately for either replacement or refund. Just purchased a more expensive phone with store credit that was given to me as opposed to a credit card refund. Not sure if this will make me stuck with having to spend more money at this store if next phone has bad battery. They did tell me it was refurbished and should have new battery when I was asking about purchasing. The store clerk was nice in explaining how to check battery for New order.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    nice pre owned phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a nice pre owned phone i phone. enjoy it so far

    I would recommend this to a friend
Sponsored