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Customer Ratings & Reviews

Your price for this item is $129.99

Customer reviews

Rating 3.6 out of 5 stars with 709 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 3.9 out of 5 stars

  • Camera

    Rating 3.8 out of 5 stars

  • Battery Life

    Rating 3.0 out of 5 stars

69%
would recommend
to a friend

Customers are saying

Customers are impressed with how well the phone works overall. However, there are some recurring complaints about the product. Many customers have issues with the touch screen, reporting that it is not very responsive. Others complain about the battery life, saying that it does not last very long.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 709 reviews
  • Rated 1 out of 5 stars

    Terrible battery that needed to be replaced

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saw a bunch of bad reviews on used Best Buy phones and wish I listened to them. This phone couldn't hold a charge, even straight out of the box. Took it to a local cell phone repair store and they told me the battery was shot and it had to be replaced. If the battery is that bad, who knows what else is wrong with the phone...

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great for Mother’s Day gift

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and plenty of options great camera and decent size

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome phone

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is amazing! I love the color and the affordability!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came on time and in perfect condition. It works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its really looking good. I didnt expect this quality. Happy with the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone my daughter loved it and it was refurbished back to new

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not working out of box

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone was bought as a backup. When we got it out and charged it. It never held charge nor would the activation, kept getting an error message. Could not return it to best buy, had to send it off under warranty. That being said had to pay the shipping back on a phone that never worked.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked up the phone and was able to download my contacts and texts...Great item!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this phone very much it is like I have a computer all day in my hand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great shape working well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is in great shape. Working well and holding charges.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m glad that I gave this one a try. Great product for a affordable price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone. Outstanding price & just what I expected in an apple.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent condition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was received exactly when it said and was in excellent condition and works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent shopping experience

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time even early very good condition. Love it Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got what I ordered

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seemed like it was new phone would definitely buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Used IPhone 6a

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item was very nice and I good condition no problems with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Turned out great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect mobile.. Got it at reasonable price and worked out just great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great device, I like the size and features. highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service and phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I expected. Quick service and the product is fully functional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great buy the phone and one month of service for the same price

    I would recommend this to a friend