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Customer Ratings & Reviews

Your price for this item is $129.99

Customer reviews

Rating 3.6 out of 5 stars with 709 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 3.9 out of 5 stars

  • Camera

    Rating 3.8 out of 5 stars

  • Battery Life

    Rating 3.0 out of 5 stars

69%
would recommend
to a friend

Customers are saying

Customers are impressed with how well the phone works overall. However, there are some recurring complaints about the product. Many customers have issues with the touch screen, reporting that it is not very responsive. Others complain about the battery life, saying that it does not last very long.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 709 reviews
  • Rated 1 out of 5 stars

    Extremely worst battery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone looked almost like a new one... so I was really with the look. I already expected battery won’t be good enough(as I read reviews) but it’s really worst than I expected. Can’t use the phone unless u always carry a power backup. Even if you don’t use it, power drains from 100% to low battery within couple of hours.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    I phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is in good shape. Battery doesn’t even last half a say

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone for older person

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded my moms phone from 4s to 6s. She is happy :-)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great cell phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My original iPhone got wet. Like it so much I replaced with the same model iPhone 6s 4G LTE with 64GB. It's listed as a Pre-owned but it works great just like my original one. Would I buy another one? Yes I would.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone , in good condition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    9 from 10. Item came in good condition. No dents .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I phones are the best.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera on the I phone, easy to use, fast. Love it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good and not bad for a 6 it works just fine I’m cool

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is working as expected so far and hopefully will continue to do so.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent condition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great phone, excellent condition.... delivered on time

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    You get what you pay for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery sucked...had to walk around with the charger. Other than that phone is good

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Phone is not functioning properly

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Calls are not ended when signaled to end. The volume is too low (ringer). The battery is trash, the phone does not charge accurately, it takes over the amount of time to have a full battery. When its finally off the charger the battery goes low after only 5-10 minutes. I need a refund!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    I got the iphone 6s but not included the headset?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the iphone 6s but no or not included the headset ?

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Battery does not stay charged

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they do not check the battery, and I guess we should all assume apples batteries are crap after a said amount of time, and as it appears batteries are something they do not refurbish, something they should probably state when you purchase.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shipping was fast but has a burnt spot in back of phone which was weird but overall phone works fine

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Overall good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is performing as I intended. My carrier has been a good assist

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very bad, the screen is brocken, the batery is dead.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    It works well!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some companies are selling the same phone for a lot less my fault

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    it good slow

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my granddaughter loves it that all that matters. the cost and age it would come with the case.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Phone works just fine with minor issues.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never had bad experience with Best Buy purchases. They are simply superb.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this phone for my 11yo daughter, it's her 1st phone. She loves it.

    I would recommend this to a friend