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Customer Ratings & Reviews

Your price for this item is $129.99

Customer reviews

Rating 3.6 out of 5 stars with 709 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 3.9 out of 5 stars

  • Camera

    Rating 3.8 out of 5 stars

  • Battery Life

    Rating 3.0 out of 5 stars

69%
would recommend
to a friend

Customers are saying

Customers are impressed with how well the phone works overall. However, there are some recurring complaints about the product. Many customers have issues with the touch screen, reporting that it is not very responsive. Others complain about the battery life, saying that it does not last very long.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 709 reviews
  • Rated 4 out of 5 stars

    Had phone before

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone. Haven’t used it yet. It is a gift for a family member

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    File down loading stay on all the time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a problem with my phone Little circle stay on all the time what you call down loading even I am not using my divice l took to nearby Best Buy store to check this divice is faulty . I need to get this resolved. This eat my battery so fast

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery is not at all good.Receiver Voice is not at all ggod

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Good except battery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone in good condition but the battery life is terrible

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not a bad pre owned iphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel for as much money as I paid the refurbished iPhone 6s would’ve been in a little better condition.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    yes

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the phone something not good at or so i like its ok

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it for my kid and she loves it. So worked out well.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery Problem..Body scratch..phone heat very soon

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    In good condition .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    overall the phone is good and it works fine with good camera

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    iPhone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 2 phones the same exact ones the first one was garbage and so was this one it just kept shutting off and the battery went from 50 to 5 percent in minutes. Needless to say I returned them both the same day I got them do not get an unlocked iPhone from Best Buy

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Defective battery

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is defective, the battery only last a few hours even though my Bluetooth and wifi are off. I sent two messages and went from 100 percent to 30 in Les than 3 hours.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Really good I phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The I phone is really good quality only a few scratches

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    product without headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no information on charger and headphones , came with different company charger, and no headphones

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is horrible waste of money Only have two weeks to return both for a Christmas present my son open an early gift found out battery dies out quickly .. understand it an older model but why sell a phone of it not up to part

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    no good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the screen was broken , $200 for a broken phone !!! no good

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent cell phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is a new experience with this product because run good

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone speakers were duty couldn’t hear Not good

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    But old

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not good ! S bit old ! H g. H

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    useful It buy this item I can not recommend not re

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    useful It buy this item I can not recommend not recommended

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Less than a month in and the device is on its way to the warranty company to fixed, repaired, or exchanged b/c it is shutting down without warning and not holding a charge. I am officially without a phone for the next 15 days. Currently rethinking my purchase.

    No, I would not recommend this to a friend