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Customer Ratings & Reviews

Your price for this item is $129.99

Customer reviews

Rating 3.6 out of 5 stars with 709 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 3.9 out of 5 stars

  • Camera

    Rating 3.8 out of 5 stars

  • Battery Life

    Rating 3.0 out of 5 stars

69%
would recommend
to a friend

Customers are saying

Customers are impressed with how well the phone works overall. However, there are some recurring complaints about the product. Many customers have issues with the touch screen, reporting that it is not very responsive. Others complain about the battery life, saying that it does not last very long.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 709 reviews
  • Rated 1 out of 5 stars

    I need my money back.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is very worst phone . It doesn’t charge and body become too much hot. Totally wasted my hard working money. Please don’t buy this used phone at all.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    I like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was in need of a phone and so was my son!!!!!!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Junk

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item came completly dead. Looked like someone just returned it

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    So good I bought a 2nd!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After several months I still love this phone. No battery issues. Lots of drops & no damages or bugs. I decided to buy a new (color) just like it. I’m keeping one and giving the other to family. I’d definitely recommend it to others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple iPhone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer Service on/line persons were extremely helpful with this purchase. Received on time and Omaha Service Tech at the 78th & Dodge St store —at Cell Phone Counter would give him 5 Stars —

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Gift

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it as a gift worked good but started having problems

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I received the iPhone, the envelope was as dirty as a garbage heap, and the box was broken. But I am very surprised, the iphone protects very well, the surface is not scratched, the battery health 94%. I am satisfied with my purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally recommend for a child or any person with there first time iPhone users the phone came with no scratches or marks anywhere it came looking like a brand new phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly what I wanted.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted to purchase an unlocked 6s from a reputable store that has a local presence. I have purchased three TVs and other electronics including two VCRs, cameras, Cam Corder and other products. Totally satisfied.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Battery problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just bought this iphone, I found out that there’s a problem with the battery, after fully charging it, in just 30 mins or an hour the battery is already LOW!! How di you fix this problem?

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Buyer Beware

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I unfortunately missed the return window due to a trip for this refurbished iphone which has a dead battery and will not charge. $200 wasted. I'm most upset with whomever cheatingly sold this to BB. Buyer beware.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bought twice!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to order this phone twice. First time the screen was super laggy and speakers didn't work. Second time the screen was literally coming off of the phone. I understand they are used phones but the description stated like new.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect alternative to installment payments

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is a great alternative if you need a replacement phone that has most of the newest functions. Mine was in great shape and easy to setup and cheap enough to forego the installments for new phones.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    More memory n less price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    6s is good model n as alway trust bestbuy for refurbhised phones

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little more beat up than expected but everything works well.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    na

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    some problems with the phone had to go to an Apple store

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worth like a trash!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone looks like it's been soak in the lake for years. Battery will only last 15 to 20 mins when you use it to talk to someone. I returned it right away and they deducted $45 fee to my refund.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Does not work straight out of the box

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not charge so I have to send it back. Can't rate when I can't even use it. I know it is preowned and not work like brand new but at least thought it would have new battery ant that it would charge.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone works pretty well. Battery no longer drains as quickly

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Nope. Think twice.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone touch stopped responding. Hence, had to return. Though the return process was easy. I have decided not buy such products even if it’s from good brand. I spent a little more and got a IPhone SE.

    No, I would not recommend this to a friend