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Customer Ratings & Reviews

Your price for this item is $129.99

Customer reviews

Rating 3.6 out of 5 stars with 709 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 3.9 out of 5 stars

  • Camera

    Rating 3.8 out of 5 stars

  • Battery Life

    Rating 3.0 out of 5 stars

69%
would recommend
to a friend

Customers are saying

Customers are impressed with how well the phone works overall. However, there are some recurring complaints about the product. Many customers have issues with the touch screen, reporting that it is not very responsive. Others complain about the battery life, saying that it does not last very long.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-709 of 709 reviews
  • Rated 1 out of 5 stars

    Battery awful

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the reasons I wanted to replace my phone was charging issues. This phone dies within 2 hours. Terrible! Expect a refurbished phone to have a good battery.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    The last of its kind!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my iPhone 6S. Apple will probably never bring back the headphone jack so I will cherish it will I still can.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible Phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery Life is Horrible, All Apps Freeze, Cheap Phone and not Worth the Price at all and Features Suck.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad speaker

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone speaker was bad , even at full volume seemed like it was bearly even on .

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Don’t buy used iPhones from Best Buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They give false information. They offer warranty on used iphones but that is a lie.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Did not work

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone was defective, did not operate with my old sprint SIM card I put in. I immediately returned the phone I had just bought. Employee helping me said the phone was unlocked but had been damaged in the process so it couldn’t recognize a new SIM card.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dont waste your time

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received this and had faulty ringer on/off switch and bad battery. Best Buy refunded my money but they cannot fix these phones since they do moy have warranty. Do not make the mistake I made and just buy something new.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Phone didn’t work

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Specifically ordered an unlocked iPhone compatible with at and t. After 60 min on phone with Best Buy, at and t and Apple, discovered it was a locked sprint phone. What a hassle!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not GSM unlocked

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great at first. everything seemed ok. but it was not unlocked. tried GSM sim and didn't work.

    No, I would not recommend this to a friend