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Customer Ratings & Reviews

Model:
7 128GB GOLD-RB
SKU:
6400045
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Customer reviews

Rating 3.8 out of 5 stars with 1317 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.3 out of 5 stars

  • Camera

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 3.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

72%would recommend to a friend

Customers are saying

Customers consistently note the excellent condition and reasonable price of the pre-owned iPhone 7, along with positive feedback on its ease of use and camera quality. However, many customers reported concerns regarding battery life. Some also mentioned minor cosmetic imperfections or issues with the phone overheating.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Applied Filters:
Page 1 Showing 1-12 of 12 reviews
  • Pros mentioned:
    Camera quality, Ease of use
    Cons mentioned:
    Heat

    Rated 4 out of 5 stars

    iPhone 7

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good for its price! Its decent quality and easy to use. I like everything about it except it gets pretty hot when it’s being used a little too much :(

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 3 out of 5 stars

    Ok for Pre owned

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I knew it would have slight imperfections like scratch marks, but what I don't like is the phones backside gets real hot even without charging it. Better off getting a new phone not pre owned.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 3 out of 5 stars

    Looked nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Touch ID feature does not work and the phone has a tendency to get hot but not worth returning.

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 1 out of 5 stars

    Defective Renewed Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was defective. It got extremely hot, before I even finished activating it. Also, the return process was a nightmare. The phone representative was awful and said I’d be charged a restocking fee on a defective phone. The chat reps were more helpful, but still didn’t guarantee a refund without a restocking fee. I definitely won’t ever buy any electronics used/renewed/refurbished EVER again.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Heat

    Rated 3 out of 5 stars

    Idk..

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good ... But kinda over heats fast. The camera is great .

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life, Heat

    Rated 2 out of 5 stars

    Poor buy

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone was not a good buy, after 3 months the phone battery life is no longer good. The phone gets hot easily. Very disappointed.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 4 out of 5 stars

    Good phone overall

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only displeasure about the 7 is that it runs hot. It’s otherwise a fine phone.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Heat

    Rated 2 out of 5 stars

    I phone 7

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It get hot a lot and the battery get drain earlier

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life, Heat

    Rated 1 out of 5 stars

    Don’t buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone gets extremely hot while charging. Won’t keep a charge either

    No, I would not recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 1 out of 5 stars

    Trash dont buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first day i got the phone it was heating up very much and taking really long to charge and then 2 days after the camera had a shaking problem && i had to return it.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 1 out of 5 stars

    iPhone 7

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone worked for about 1 week it gets hot to the touch at times and I cannot make calls because cellular update failed

    No, I would not recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 1 out of 5 stars

    Too hot to handle.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was not a good phone. It would just randomly get hot. I had to return it.

    No, I would not recommend this to a friend