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Customer Ratings & Reviews

Model:
7 128GB GOLD-RB
SKU:
6400045
Your price for this item is $139.99

Customer reviews

Rating 3.8 out of 5 stars with 1317 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.3 out of 5 stars

  • Camera

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 3.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

72%would recommend to a friend

Customers are saying

Customers consistently note the excellent condition and reasonable price of the pre-owned iPhone 7, along with positive feedback on its ease of use and camera quality. However, many customers reported concerns regarding battery life. Some also mentioned minor cosmetic imperfections or issues with the phone overheating.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 1,317 reviews
  • Rated 1 out of 5 stars

    Useless

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can not even give this device any stars because it was a locked phone and not unlocked so I had to return it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Shipped with bad cable

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device was shipped with a faulty usb cable as a result couldn’t transfer data or charge the phone properly.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    iPhone 7 128GB

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely useless ~it’s a 3G and therefore no good to me, since all Carriers are going 5G

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my son. Worked well for about two months then stopped working. Wont buy phones from here again.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    21 days late and still waiting for delivery

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    21 days late and still waiting for delivery. Its been three weeks with no update in the order tracking section.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sucks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my mom and in less than 2 weeks it stopped working, she couldn’t hear her calls so I had to turn it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    WASNT UNLOCKED!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful phone I love it I’m sad and angry bc I finally could get it and after all that I can’t even use it I’m devistated

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not Recommended

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone has the problem, you can't receive the text messages!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I got nothing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still waiting on my gift for my daughter. Paid extra to have it delivered faster. Still waiting 2 weeks later.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not happy at all.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sold me a iPhone that did Worked at all. Not happy at all. They make me waste night and I am very upset.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Never Again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total disappointment, thank God for Best Buy return policy.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sims reader did not work could not establish service

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it knowing it was refurbished but expected it to last longer than 4 months. Motherboard failed.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Upset customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is a refurbished phone. Highly disappointed with this product

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible purchase. The phone only worked for a month.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stopped working dont buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working at a month after having it dont buy

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Had to return it to get my money back

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t even use it. Had to give it back to get my money back because it didn’t work with my carrier.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Where is it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To date , I have not received this item , I’ve been tracking it and it’s all over the place. Help!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad phone is not really recommended

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really bad is not really refurbished. I will never recommend buy this phone certified is not true

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Returnedit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not so good because the store could not get it to work with Verizon account I have.

    No, I would not recommend this to a friend