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Customer Ratings & Reviews

Your price for this item is $139.99

Customer reviews

Rating 3.8 out of 5 stars with 1317 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.3 out of 5 stars

  • Camera

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 3.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

72%would recommend to a friend

Customers are saying

Customers consistently note the excellent condition and reasonable price of the pre-owned iPhone 7, along with positive feedback on its ease of use and camera quality. However, many customers reported concerns regarding battery life. Some also mentioned minor cosmetic imperfections or issues with the phone overheating.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 1,317 reviews
  • Pros mentioned:
    Condition, Performance

    Rated 5 out of 5 stars

    Just as described

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased pre-owned phone(iphone 7) as a replacement for damaged iphone. Phone arrived on time and looks brand new. Works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the i phone 7 this has very excellent sound ,camera and network.function is very well and fast. So I recommend to all buy the I phone7 and use it. You will be very happy Narayan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have definitely got our moneys worth with this phone. Great for kids to start on

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Runs out of battery fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this item as a gift for my mother for mothers day. The condition of the phone looks great. However, in just a few hours the battery died and it runs out really fast. My mother does not use the phone constantly, she does not browse the internet. It wasn't being used but yet ran out of battery

    No, I would not recommend this to a friend
  • Pros mentioned:
    Condition, Ease of use

    Rated 5 out of 5 stars

    Good value on a pre-owned phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mine was in excellent condition and easy to set up. I'm happy with the speed of delivery and condition of the items I purchased.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, everything is working fine...I would have given it 5 star but It came with a scratch by the charging port. Overall great phone at a good price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Looks good and works good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new phone works well and was in good shape when it arrived. Arrival was on time and received what it said I would receive. Thanks!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this phone last minute, as a gift . Great shipping time , arrived the day I needed it to ! The phone did have a few glitches and froze when we first started using it (first 2 days) but it is since then not doing so anymore (after a month of usage). It was in amazing physical condition no scratches or fading. We were able to hook it up to a service with no issues . This phone did not come with an original charger or other parts you’d get buying one brand new ,which is stated , the charger provided works well.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great value, great phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to replace my iPhone 6 as the battery was dying but didn’t want to spend too much on a phone. Got this for 300 and as it said it was in excellent condition. Note not the original box or cables but good alternatives given. Battery efficiency was at 100% and it’s a big improvement from my previous phone. Looking forward to using my device in the years to come.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Do not buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It came with a bad battery, would take hours to charge and drained in less than an hour. Bluetooth did not work. And it would reset randomly. Call bestbuy to return it and the wouldnt take back!!! Even tho they sold me a damage phone.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Condition, Performance

    Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks like new. Works great. Price was good too. Bought for my husband and he is very happy.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 4 out of 5 stars

    Came in great condition, looks brand new.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was nervous buying a preowned phone, but looks brand new. Love the rose gold color and my daughter is enjoying her “new” phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good phone. I was skeptical at the beginning of buying but at least I think it is working good

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is just the right size for my hand and my pockets. The camera is wonderful and easy to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great condition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought two, one was really good condition and the other one was bad condition but everything working fine

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Did not work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not work and when tried to do a return said it was last time but bought the item for Xmas and it was never opened or used until after Xmas.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Would Buy Again

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price was competitive, shipping was quick. Item was in good condition.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Won’t buy from this supplier of used iPhones again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed that this phone came with a terrible battery. I understand it is a used phone but for the price I expected the health percentage on the battery to be much higher. I won’t be buying from this supplier anymore.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Pre Owned I Phone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a charm. Always trust Best Buy for my purchases to guarantee a quality product.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    I took a change. My iPhone is great.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My iPhone 7 is set o cute. Also I didn’t have any issues with unlocking it. Im with metro pcs. So no issue there. Also I didn’t have no problem with delivery and my iPhone came on time. The only thing I notice was the charging up. The battery goes down a little, but not much. Mine’s look brand new. Love the picture quality and the apps. My phone is cute and I love it.

    I would recommend this to a friend