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Customer Ratings & Reviews

Your price for this item is $139.99

Customer reviews

Rating 3.8 out of 5 stars with 1317 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.3 out of 5 stars

  • Camera

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 3.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

72%would recommend to a friend

Customers are saying

Customers consistently note the excellent condition and reasonable price of the pre-owned iPhone 7, along with positive feedback on its ease of use and camera quality. However, many customers reported concerns regarding battery life. Some also mentioned minor cosmetic imperfections or issues with the phone overheating.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 1,317 reviews
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    totally satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This used unlocked iphone 7 was rated to be in excellent condition and it was! In fact, it looked absolutely brand new, behaved flawlessly, and was significantly less expensive than a new one. Bought this for my daughter for Christmas. Simply switched the SIM card, installed her essential apps and away she went. We both could not be more satisfied with this purchase.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Okay…not so much

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone in good physical condition. The battery health is under 80% meaning it goes dead VERY fast and basically needs a new battery. Would not have bought if I knew I had to go through so much extra trouble

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good phone, battery exhausted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good processing, responds well. Battery is worn out and needs service, but otherwise a worthwhile product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 7 Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first iPhone and so far, so good. The purchase and timing of receipt went very well. The only concern I had was with the way it was packaged for shipment. The small box containing the phone was put in a much larger outer box allowing it to slide/bounce around as it travelled from the place of origin to my residence. Thankfully, no damage has been detected thus far.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great phone for senior citizen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a senior citizen I really like this phone. It is easy to use and the size is perfect

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 4 out of 5 stars

    Certified with Good condition!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my family. This one is used and very good condition. Like new..! They are very happy. Thanks

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Good Phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a cell phone in a pinch but couldn't afford retail. So far this pre-owned refurbished Iphone has been working like a charm.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    An all around gem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it Just the right size for my small hands the upgrade is different than my old phone but easy to learn

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Apple - Pre-Owned iPhone 7 with 32GB Memory Cell P

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone works great no issues. The price is great

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Performance

    Rated 5 out of 5 stars

    iPhone review

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent condition and excellent performance by apple products thank you guys

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Neat phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone and look neat. I will recommend it . Ok

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grandaughter gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome buy cell phone for my grandaughter and she loved it

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 4 out of 5 stars

    Excellent Condition Iphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Iphone came in excellent condition. No dings or scratches. Love the fact that it unlocked and i can take to any carrier.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Dies quickly

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the phone and it dies really fast. Not happy with it.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Not bad for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad, arrived in great condition. Battery health was only 79% though so it dies pretty quick.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great size

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The size is great and the quality is amazing for an older phone. Still in great condition.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Good condition, bad battery

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone itself arrived in great physical condition. The battery health was at 77% and says service. Phone will run a little over 1 hour before needing to be charged. Went into Best Buy to see about having a battery replacement or even a $20 discount being the phone needs a new battery. Was told I could buy a new phone or pay Geek squad and they will ship it off for a battery replacement. Only other option is to send the phone back and take a chance on a replacement which may or may not be better. If you buy these phones factor in another $60 to replace the battery to your total cost.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Condition, Price

    Rated 5 out of 5 stars

    Great phone like new, great price!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a very good price and looks like a new phone too. It works perfectly sofar!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Pretty Good For The Price!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the phone. Minor scratches but overall looks good and performs good for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Great phone awesome camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone works great definitely worth it. Works very well and the camera is excellent

    I would recommend this to a friend