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Customer Ratings & Reviews

Model:
7P 128GB JET BLACK RB
SKU:
6305030
Your price for this item is $189.99

Customer reviews

Rating 3.7 out of 5 stars with 459 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.2 out of 5 stars

  • Camera

    Rating 4.1 out of 5 stars

  • Battery Life

    Rating 3.6 out of 5 stars

71%
would recommend
to a friend

Customers are saying

Customers find value in the beautiful design and good condition of the Pre-Owned iPhone 7 Plus 32GB (Unlocked). However, some customers have expressed concerns about the phone being dirty and having scratches.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 459 reviews
  • Rated 5 out of 5 stars

    Happy with purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone . Very happy with purchase .would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for my niece. She loves it.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great. No problems. Most of all my niece is happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice cell phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good profuct for my daughter. Recomend it to anyone.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Never buy anything refurbished this thing did not

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone was not charging right when we first received it we kept at 2 weeks I called in on the second week and reported it 2 Best buy Best buy said we only had a week to get something replaced or repaired so I will never buy anything refurbished Best buy ever again understand the terms before you buy I guess I would think that you would have a little bit longer can you see if something worked the way it should

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    great value phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and better than paying too much for a phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade for my son!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves his new iPhone! Now I need to upgrade!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love! Love!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for every use. Especially engineers in audio

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The was good everything about the iPhone 7 was very easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great used product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's the first time buying a used phone, and I just perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just switched over to this phone. Seems to work fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went from android to Apple for the better technology

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good products and great service I love my phone it’s like new

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    iPhone7 Plus - charger and cable does not work.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPhone work OK but charger and cable sent along does not work.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    THE PHONE IS BROKE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE CAMERA DOESN'T WORK THE BATTERY IS MALFUNCTION

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    iPhone

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Watch what you buy for Christmas by early and it is not what you was wanting and not find out until after Christmas she will not be able to return it it was a waste of money for me nothing I can do with the phone it does not match my service plan

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Phone had issues

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone had issues and it was very hard to work with Best Buy store to figure out a solution. Returned the phone hoping to buy a new one. That did not happen.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    You can only hear when youre on a call via speaker

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The minor scratches are expected however it appears this phone’s screen was just repaired but nothing internally. When on a call I can only hear the person on the other end if I have them on speaker phone. Without speaker phone I cannot hear anyone.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Cracked

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone came cracked and I did not enjoy that so thanks

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Some scratches :(

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good buy. But there’s some scratches on it :(

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad one. Had to return.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apparently 7 plus has a common glitch and mine suffered from it. Tremors on the phone and it lost satellite connection on two mapping apps. Hoping to find another same or similar refurbished to replace this. My husband’s model that he bought brand new has been perfect.

    I would recommend this to a friend