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Customer Ratings & Reviews

Your price for this item is $189.99

Customer reviews

Rating 3.7 out of 5 stars with 460 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.2 out of 5 stars

  • Camera

    Rating 4.1 out of 5 stars

  • Battery Life

    Rating 3.6 out of 5 stars

71%
would recommend
to a friend

Customers are saying

Customers find value in the beautiful design and good condition of the Pre-Owned iPhone 7 Plus 32GB (Unlocked). However, some customers have expressed concerns about the phone being dirty and having scratches.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 460 reviews
  • Rated 5 out of 5 stars

    Great item!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great strength! Never had an issue. Still works as a play phone to google listen to music and a few apps.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comparing with the price of a new phone, the price which I paid is less than 40%. The result is the same as a new one. Wanted to buy at least 2 more, but not available ☹️. Very good product, battery lasting till the end of day.Happy about the purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent used iPhone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The overall condition of the iPhone body was very good and it functions well. The only down side to this particular model we received is that it naturally has reduced battery life due to its age. We will eventually go to added expense of replacing it's battery.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good condition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it even pre owned low price ever I search everywhere.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a great phone!! No provides at all!! I have had my phone for years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a great phone!! No provides at all!! I have had my phone for years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy itttt

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a great phone!! No provides at all!! I have had my phone for years

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    iPhone 7plus

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My granddaughter was in Heaven when she opened her gift on Christmas Day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got what I paid for

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for the price. Battery life could be better but why complain.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Sticking with Samsung!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Iphone7+ with such high hopes! If you want a pocket computer, this thing rocks with 256G and great camera and apps...BUT..if you truly want a phone, then I would strongly consider looking elsewhere. For one, I do not like the layout but I am biased. I own a Samsung and it is so easy to navigate. But the biggest problem is the quality of the Audio during calls. You can not hear the other person because everything sounds so muffled! I tried every work around that was given but the phone apparently has defects, after some checking on the net. The customer service at my local Best Buy was absolutely no help. I ended up returning this phone within the time period. It was that bad.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    IPHONE7 GOOD CONDITION

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone came in really good condition and charger cotd and block... Works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good pre owned iPhone 7 Plus 128gb

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Apple iPhone 7 Plus 128gb phone unlocked still works great like new ,I love it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Maybe it’s just this phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Things download extremely slow compared to my previous iPhones & the battery health was at 81%

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Returned it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a knock on apple. Best Buy sold me a refurbished phone with under 80% battery performance.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Frustrating experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Please do not buy refurbished phones from Bestbuy at all. Unfortunately they don’t check the quality of their phone before selling it. The one I received has less than 50% battery life and it would shut down after about an hour of use. I return the phone and the staff told me there is a $45 restocking fee.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone for my boyfriend and he enjoys it and the flexibility of not being obligated to a carrier. It did have minor scratches around the frame.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Overheats and Lagging Screen response

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone overheats frequently esp when charging using the generic charger given at purchase. Also the phone freezes frequently to the point that I’m stuck in calls and have to completely restart the phone and even then it sometimes still doesn’t unfreeze. I’m livid with the response to fix the issue.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    used phone works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy "x"fer data from old I phone SE to I phone 7 +

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GREAT CAMERA

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PICS LOOKS GREAT, PANORAMIC FEATURES A PLUS FOR ME

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good condition phone. First a little untrusted to use it. But excellent to use so far.

    I would recommend this to a friend