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Customer Ratings & Reviews

Your price for this item is $179.99

Customer reviews

Rating 3.7 out of 5 stars with 459 reviews

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Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 3.7 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

71%
would recommend
to a friend

Customers are saying

Customers find value in the beautiful design and good condition of the Pre-Owned iPhone 7 Plus 32GB (Unlocked). However, some customers have expressed concerns about the phone being dirty and having scratches.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 459 reviews
  • Rated 5 out of 5 stars

    Looks and works great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone looked and worked awesome. It looked brand new without a scratch. Had no problems setting it up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good device for replacement

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is still working and an absolute power house!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Att compatible phone purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No scratches great sound, good quality. Had no issues pairing with att.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cell phone came sooner than expected and it was just like new.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 7 Plus

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered in the time stated. No damage to phone. Good working order

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love my home button

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t want to give up my home button so ordered refurbished. Phone in good shape…hope it lasts!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It came basically brand new and i love it. And it still working great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cell phone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone I still haved and working very good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone was in great shape and is working well

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iPhone was in great shape and is working well. Battery is maintaining charge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great condition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone was in great condition, just like a new phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect!!!!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was excited when I got this phone. Works perfectly and easy to use of course.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy I done in a minute

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad I found this phone and I basically looked brand new.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Great memory

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone has stretches on the screen and the battery life expectancy was very low.I have to keep it charged each time!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone came early and in perfect condition for a pre owned phone. Love it!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Completely unsatisfied with this purchase!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second ‘UNLOCK’ iPhone that I have bought from Best Buy. After speaking on the phone over and hour (on two occasions) with my mobile carrier they once again informed me that the phone was still LOCKED by the previous owner or carrier so it could not be activated. I then spoke with a Best Buy agent who informed me FOR THE SECOND TIME that the phone should have been unlocked before I purchased it but AGAIN this was not done!!! I have sat on hold with Geek Squad for over 45 minutes and still was not able to talk to anyone!! This will now be the SECOND TIME that I have to drive all the way to Best Buy yo return my phone AGAIN for what, them to tell me ‘we are sorry’. I could not be more frustrated with the customer service I have received OR the products that I have bought thus far. ABSOLUTELY UNACCEPTABLE!!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 7+

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is perfect. Works well. My daughter has no complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    7 Plus

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, daughter liver her phone! For the price we are happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks and performs like new. My first iPhone and I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Black iPhone 7 Plus

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome phone! Came in good condition! Husband loves it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Its fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was better then the other phone i returned, a little scratches in the display but its working fine.

    I would recommend this to a friend