Skip to contentGo to Product SearchGo to Footer
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $149.99

Customer reviews

Rating 4.1 out of 5 stars with 1385 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.4 out of 5 stars

  • Camera

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 3.9 out of 5 stars

79%
would recommend
to a friend

Customers are saying

Customers value the good condition and affordable price of the pre-owned iPhone 8 64GB, frequently praising its ease of use and camera quality. While many appreciate its performance and size, some buyers noted that the battery life could be improved and that minor cosmetic imperfections were sometimes present. Overall, the unlocked nature of the phone is also a plus for many customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 1,385 reviews
  • Rated 5 out of 5 stars

    Easy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone easy to setup would recommend to others

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AJ was awesome

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AJ assisted us at the VA Beach Independence store. He was very patient and helped me for over an hour to help me get my iPhone 8 set up and I'm happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would never know that this was pre owned. Great buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience.

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service and product was and is amazing. I am a Best Buy Loyalist. Staff makes me feel like they are excited to help. Keep up the good work.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great price, fast shipping and no problems!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed an upgrade to my mobile phone and the refurbished, unlocked version filled the need!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Me

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works as we expected so far. That is really all I have to say about it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes a great buy, it was a xmas gift. Andcmy fam loved it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 8

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this phone for my Grandma. She had a crappy Android. So i wanted her to feel more up to date so she can do more things. She’s slowly catching the hang of using the iPhone . Also came with a SIM card and charger no headphones . Bought a outterbox case from Best Buy also .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It does the trick - and for a great price.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As advertised, this was an unlocked, factory reset iPhone 8. It's just what we needed for our daughter starting school. Best Buy is great to work with. My local store didn't have one in stock, but they got it for me. Great people.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mr

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to pick out a phone and the pickup process was easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. My husband doesn’t want to upgrade to the newest phone. He still want the one with the button on the bottom. So I look on Best Buy website and found this refurbished iPhone 8. So he went from a 6 to 8. He seems to like it very well. It is just like new.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Good phone but bad battery

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phones works great and is free from anyone’s iCloud, but the battery was in service mode and I had to replace it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and easy :)

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was nice to order online and being able to grab it after work the same day. Everything went well and it was easy. The pre-owned cellphone worked like a brand new.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Bad battery life. Not refurbished.

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life was only 70% so phone was basically junk. Needed constant recharging & was unreliable without an external power bank. Got lucky & traded in on iphone13. Noway of knowing beforehand the battery life.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    iPhones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and product. Delivery was very fast so was crub side pickup

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    needed to update

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could not afford a new one so got the refurbished one and hope it lasts a long time. Glad you have this to offer me. My old phone couldn't update to latest and my husband needed a new one so he got the old one. This new 8 is compatible to my hearing aids too love that feature

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    You get what you pay for!!

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone was not a good refurbished product. But that is the risk you take when buying one. It got hot and the battery was terrible 3 months in but it still worked just had to constantly charge. Now it completely shut down and I am unbale to get it fixed. My 6 yr old is upset but she doesn't need a brand new phone at her age. Looks like I will have to do this all over again.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this iPhone for my teenage granddaughter and she LOVES it! The appearance is "like new", the battery charged to 100%, the info transfer from her iPhone 6 went flawlesly and it has performed just as expected. It was a great buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love best buy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Best Buy get me right every single time as long as y’all are open my electronic go to

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 8 Plus rocks!

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a great phone they had in stock, at our local Best Buy. My daughters iPhone 12 broke and didn’t have the money to replace it so opted for the 8, and it’s a rad little thing!!

    I would recommend this to a friend