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Customer reviews

Rating 4.1 out of 5 stars with 1385 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.4 out of 5 stars

  • Camera

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 3.9 out of 5 stars

79%
would recommend
to a friend

Customers are saying

Customers value the good condition and affordable price of the pre-owned iPhone 8 64GB, frequently praising its ease of use and camera quality. While many appreciate its performance and size, some buyers noted that the battery life could be improved and that minor cosmetic imperfections were sometimes present. Overall, the unlocked nature of the phone is also a plus for many customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 1,385 reviews
  • Rated 5 out of 5 stars

    Just right and on time!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was just right for us. We were looking for a quick affordable replacement for our son

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refurbished IPhone 8

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had the phone for over a year with no issues. Best Buy refurbished is reliable as far as I’m concerned.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 8

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything works great happy with the iPhone will recommend to buy it

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Battery issue

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant about getting this version iphone. I was getting it for my pops since his iphone 7 got a cracked screen. So a week later my pops was complaining that his new iPhone was barely lasting a day. When i checked the battery health, it was showing “Service”. Which means i need it replaced. Thought a refurbished phone would had it replaced before being put out for sale.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the price FOR SURE

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Despite the comments, the phone had one small scratch on the screen (that you can’t see when the screen is on) and that’s it! The battery capacity is at 85%, but that’s not too bad!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent for what it is

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone that does its job, they neglected to mention a prett deep scratch on the back. Case will cover that, just a minor gripe.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice phone. It’s is great condition and looks brand new.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome. I always prefer Best Buy. But Unfortunately When I try to Select Financing Option .It won't allow me to do.It never happen before.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working great no issues happy with the product an benefits with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 8

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Experience was decent. Service was slow only because I didn’t have my confirmation code but I provided ID.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best purchase ! loved it so much thank you for this amazing purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My iphone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She loves it and says she like this phone because it’s small and way to put away in pockets

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Buyer Beware.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it home right before a hurricane thank god.... only to find the microphone did not work and I had to use Bluetooth headphones. Returned this phone for a preowned SE which was 40$ more and had a critically low battery. I don't have the energy to return it or ever make a purchase from Bestbuy again.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Go for it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    FANTASTIC buy for my son that broke his phone. Doesn't break the bank and its working great!!! Battery life was at 100% at purchase, which Ive seen an issue on other retail sites.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Impressed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Excellent condition. I was very happy with this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice phone one small blemish on screen which can only be seen with screen protector.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Trade in only

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for the strict purpose of getting the free iphone 15 pro trade in offer.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good product, lousy shipping packaging.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. It was expensive and breakable but was shipped in a flimsy box inside a shipping envelope. The box was bent and crumpled. Not at all like a box you would think an iPhone should be shipped.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Heavily Preowned iPhone 8

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would have expected the screen to be free of scratches and the battery to be higher than 85% By the time I replace the screen and battery I could have gotten cheaper from Apple

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone 8

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son love it so much he super excited to get his first time iphone .

    I would recommend this to a friend