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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 1386 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.4 out of 5 stars

  • Camera

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 3.9 out of 5 stars

79%
would recommend
to a friend

Customers are saying

Customers value the good condition and affordable price of the pre-owned iPhone 8 64GB, frequently praising its ease of use and camera quality. While many appreciate its performance and size, some buyers noted that the battery life could be improved and that minor cosmetic imperfections were sometimes present. Overall, the unlocked nature of the phone is also a plus for many customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 1,386 reviews
  • Rated 5 out of 5 stars

    Great Phone For the Price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We all know what pre-own means it will so a few signs of use other then that phone works so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivered what was purchased

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered product in condition as described on website. No visual damage and 90% battery life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple iPhone 8

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a newer phone for hubby that basically is used as a phone and some web usage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a little smaller than I expected but it was worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price good value. I had no issues using this phone for my carrier

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Verizon Ipohone Replacement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better option then going through Verizon for their overpriced phones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service Helped answer my questions about cell phones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    its fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its good for people that want a simple phone and nothing else

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great iphone, great price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very leary about buying pre-owned, but this phone works great, just like new:)

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Phone didn’t work at all.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the refurbished phone to save $$; phone came in nice package, unfortunately I opened the box after the return window was closed and when I tried to setup the phone, it asked for passcode, I didn’t know which passcode it is asking; I tired my existing phone passcode and iPhone went unavailable, now it shows message on screen “phone unavailable”; tried to get help from Geek Squad, they said they can’t fix it; tried to get help from store; they rudely told me that “we can’t do anything now”; my money went on toss, this was a ridiculous experience with Best Buy.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a bday present for my nephew. This was a great price. Hopefully when I receive it, it’s good quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's a iphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it..mostly cause it's a nice red. No problem with usage..typical iphone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very well packaged Performs well as backup phone for the kids

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received early and is just as described. Easy to activate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pre-owned iphone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived in a timely manner, product as expected. No issues with setup or function.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Old phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Average at best. Price abit high. Old phone is what it is

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    They never let me down:)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable staff! New exactly what I needed. Way to go Best Buy!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the phone it last a couple weeks and it doesn’t charge anymore so more than $300 dollars lost.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Refurbished iPhone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good phone for it To be refurbished and my son loves it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Slower

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This iPhone seems to operate slower than any other iPhone I’ve ever had

    No, I would not recommend this to a friend