Customer Ratings & Reviews

I expect to be 4 stars. The glass had many issues with screen and scratches in corners. I was happy to receive my iPhone and went l open the box and seen the conditions of the phone I get very disappointed.

Turned this iphone 8 plus into an ipod, enjoying apple music, movies, audiobooks, an more at work!

Very satisfied with the customer experience, reps were very supportive towards my needs.

fast delivery was very pleased with the phone as well. It is working great. Got great customer service they were very friendly did online chat.

I normally dont buy used phones but this was just bad. Screen had obviously been replaced, the body was badly scratched. If the used phones will be sold like this the website should include picture of phone or at least a rating system, also i had to pay a restocking fee. Overall bad experience

I was waiting for so long for this phone to be added back on to the website. I had a 6S for so long and as soon as it went live I had to purchase the 8 plus. I have had it for months now and it runs so much smoother. I love the larger screen and the thumb print option. I wish it had the auxiliary option still available but i have got used to not having it. No complaints with my 8plus. i plan to have his for years. Love the size, the color and its functionality.

Phone was in overall good condition. The included charger didn't work well but I had an acutal Apple charger that works just fine.

Product quality exceeded my expectations. I was completely impressed. Highly recommend

Excellent quality phone, fully unlocked. Works seamlessly. Looks and works like new!

I bought this refreshed model from Best Buy and to my surprise it was very smooth and had great apple features including wireless charging, loved it

This was a great buy! Thank you! It didn't come with the ear pods or adaptor but we got a store credit to go buy them.

Battery life came already diminished to around 83% and after only having had the phone for around 2-3 months it requires ‘service’. It doesn’t hold a charge well at the moment and certain cables tend to completely flip out the phone to utter madness (will close tabs, scramble text, independently scroll the screen up and down like a demon possessed). The camera often has a hard stabilizing and the photos come out blurry, particularly the front camera which is nearly incapable of focusing unless you’re a certain distance away. There is also an odd quirk while texting, where it will suddenly jump me back in the paragraph mid type and I have to constantly bring it back to the end of my sentence and correct any words it might’ve scrambled. All of this fresh out of the package! Overall, it’s a phone and does what a phone should do and has plenty of storage (so much storage!!) but all the various little grievances start to add up and make it seriously annoying to use. I upgraded from an iPhone 6 thinking it would be better but honestly? KIND OF A DOWNGRADE SOMEHOW….. not to mention how much I miss the headphone jack… (I’m old school, yo)

Brought the device so I could charge wirelessly worked out perfectly for me was on and I phone 7 upgrade gave me better features and more gig space.

received the phone and the speaker wasn't working well returned phone bad this is I'm being charged restock fee when the phone wasn't good

Clean, appears new, easy help setting up, I like slide to turn off. Have not tried all features yet. Disappointed Apple store does not list a Sudoku game available.

had to return it the following day, cause you can hardly hear the person u are calling. hopefully the refurbished replacement will have a better quality than the preowned. so better check your purchase preowned right after you receive it so you have it replaced the next day. thanks to Phylisia who assisted me with the return.

Phone is like new and it works great. Lots of storage

Haven't used it yet, so I can't really give an opinion at this time. Will update after Christmas.

Great phone, I use it almoust year and dont have any issues. Glad I got it. I am happy with battery and look, and its great. I recommend as it has good screen.

I didn’t know what to expect but I gladly can say I got exactly what I wanted! The phone was in great condition, it was so easy to pick up and to lock in with my carrier. There’s absolutely nothing negative I can say. Thank you!