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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 711 reviews

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Rating by feature

  • Display Quality

    Rating 4.4 out of 5 stars

  • Camera

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.0 out of 5 stars

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Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers commend the Pre-Owned iPhone 8 Plus for its overall performance, ease of use, condition, and storage capacity. However, some customers have expressed concerns regarding the screen quality and battery life. A few customers also reported issues with the included charger.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 711 reviews
  • Rated 5 out of 5 stars

    iPhone

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgrade from a 5 works really well. Larger screen for easier viewing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for a childrens first phone to try out

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a champ great iPhone like new very good deal

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is a very good aple i phone its easy to use i love it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth the price

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to purchase online and loved the color. A little bit difficult for the staff to help me add it to my account. But once it was added to the account no problems ever since.

    I would recommend this to a friend
  • Cons mentioned:
    Included accessories, Screen quality

    Rated 3 out of 5 stars

    iPhone 8 Plus

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price was reasonable. The product looks to be in perfect condition. But there was a few things wrong. The charging cord did not work and there is something wrong with the mouth speaker. People on the other end can’t hear me clearly so I have to talk on loud speaker.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I like Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, it work just like new, and it’s delivered on time. I love best products it’s dependable

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good replacement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased as a back up phone. Fully functional

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Purchasing pre-owned Apple equipment

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great equipment for the price. Works great. Will look for another great deal in the future.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A+++ phone still

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A++++ still in year 2022 I would for sure buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Great phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used phone but in very good condition. No scratches or dents. Works good.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Used?

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Iphone was in pristine condition - I can't believe it was a "pre-owned" phone. Works well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    iPhone 8plus

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and great price we are very happy with our purchase

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    What I expected.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was what I expected. It was worth the money and I would recommend the product to friends.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works great and a good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very good it's in excellent conditions. Came very quickly and the phone is very reliable.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 4 out of 5 stars

    As good as new one.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using my phone for a while. First attempted mailing was sent to me with a wrong phone. Then they resent me a correct phone. Everything looks good as new. But currently the screen seems response slower than before. Other than that , everything is look.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it as an emergency phone and honestly it’s great!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Very good deal. Check product thoroughly at store.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick shipment. Phone works well. Undisclosed cracks in back of the phone. Store employee didn’t offer protection plan. Would’ve taken the plan if offered at the store and if cracks were disclosed. Otherwise a very good phone. Better price than Apple and eBay.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    iPhone 8 plus

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never ever buy a pre owned phone from Best Buy. I bought the iPhone 8 Plus, the phone is in good condition however, the camera was shaking that had to be replaced, the battery was in poor condition I just had that replaced and now the home button needs to be replaced. They def don’t check over their phones. So far I’ve dumped almost 200 in repairs. I will NEVER buy a phone from them again. Shame on you Best Buy!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good condition

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good condition for being pre-owned. Iphones have always been good quality phones

    I would recommend this to a friend