Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.1 out of 5 stars with 711 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.4 out of 5 stars

  • Camera

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers commend the Pre-Owned iPhone 8 Plus for its overall performance, ease of use, condition, and storage capacity. However, some customers have expressed concerns regarding the screen quality and battery life. A few customers also reported issues with the included charger.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 711 reviews
  • Rated 5 out of 5 stars

    Satisfied customer

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was pleased with purpose and glad it came early.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Battery level only at 84%

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the phone worked well, but doesn't hold a charge the whole day. Battery level was at 84%, Apple won't change it till it hits 79%

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Grey phone to use anywhere.

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this phone so I wouldn’t be tied down to any one carrier. It works with all carriers and can always switch depending on who has the best price.

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Overall performance

    Rated 5 out of 5 stars

    Iphone 8 plus

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good condition. No scratches the phone works great

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    poor battery

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    never gonna do it again. Never buy refurbished. poor battery performance, drains fast. buy a new one

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good cell phone

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We used this phone for home in Mexico and is good for us

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my niece cause she didnt have a phone and she loves it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New iphone

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iPhone was in great condition easy to transfer my dats from my old phone ot the new one and arrived exactly when I was told it would

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    NICE PICTURESI

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my iPhone 8 plus, did not want too go with the iPhone 10 because it has no button, plus my old iPhone 6 plus did not have enough storage which the main reason for the up grade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pre-owned iPhone Purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone. Very happy with my purchase. Second time I've done this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best at the best

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good service. Better price and very good support employees.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for decent price. I would recommend buying used phone from Best Buy .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything you need is in this phone. You don’t need anything else

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    3 weeks and STOPPED working!

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased one in the past NO issues. Had this one about 7 weeks only opened it and stared using it 3 weeks ago and it won't charge. No longer returnable. Don't waste your money!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Very nice Pre-Owned Apple 8 phone

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price on the phone, however the battery is a little weak

    I would recommend this to a friend
  • Cons mentioned:
    Screen quality

    Rated 1 out of 5 stars

    Preowned phone is my nightmare experience

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Preowned was used, there were scratch marks on the screen. The phone comes in a package with on protection, when I returned it, there was a restocking fee of $45. DO NOT RECOMMEND!!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 8plus

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good iPhone look like in you No I single scratch work great on the battery is in excellent condition

    I would recommend this to a friend
  • Cons mentioned:
    Screen quality

    Rated 2 out of 5 stars

    Cracked Iphone screen

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone work good but the screen is cracked. For the money I paid I could have bought a new phone. Listen learned!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Bad phone

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I want to have the phone turned on at boost and it asked for a password. They was unable to turn it on for me. I ended up having to return it to the store, and on top of that it would not keep a charge. I will never buy a reconditioned phone again.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    excellent!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my experience was great and hassle free! i always enjoy ordering from best buy!

    I would recommend this to a friend