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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 711 reviews

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Rating by feature

  • Display Quality

    Rating 4.4 out of 5 stars

  • Camera

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.0 out of 5 stars

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79%would recommend to a friend

Customers are saying

Customers commend the Pre-Owned iPhone 8 Plus for its overall performance, ease of use, condition, and storage capacity. However, some customers have expressed concerns regarding the screen quality and battery life. A few customers also reported issues with the included charger.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 711 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone and was for a gift to a friend. He really appreciated it

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Good phone option

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you don't need all the bells and whistles the latest iPhone has but need to replace your present one, a refurbished phone is a great option. As usual, Best Buy had a great deal.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 4 out of 5 stars

    Great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    everything is good . Good service and fast shipment.good condition.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 3 out of 5 stars

    Preowned IPhone 8 plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is in nice condition however even though I have it screen locked, it has dialed 911 twice. There a few other glitches I first wrote off as flukes, now I’m not so sure. Even though it was pre-owned, I thought it would be factory new for resale...especially from Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    great quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality is great! Almost as if it’s brand new. There was no scratches at all. I’ve had the phone for about 2 weeks and have had no problems at all. I’m very happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No cosmetic damage which isn't expected of a refurbished device, however, I believe the speaker holes could have been cleaned quite easily before selling the product.

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Overall performance

    Rated 4 out of 5 stars

    Refurb Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased refurbished iphone 8 plus. Arrived in very good condition, works great so far. Love having this affordable option,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for the price! Flawless in terms of any kind of scratches. Came with a mediocre charging brick and cable, but we have plenty of Apple branded ones as this was for my daugher.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good phone!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked good for me. Though it was preowned it worked as new.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Mi iPhone 8 plus

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product working well and physically very decent. Let’s has lots of great options for picture taking and decent sound speakers. Abs were good and reliable. I have the same phone this woman was purchased for my wife

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Iphone 8

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this iphone 8 for my little nephew, he' still using it like a brand new iphone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent phone at a reasonable cost.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant to get the 8+ because of the increased size. I couldn’t be happier. Having the opportunity to buy a refurbished phone to save money was a great option.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 4 out of 5 stars

    Iphone 8 plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pre-owned but just like brand new and delivery was fast

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 4 out of 5 stars

    Nice purchase!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good unlocked mobile . It was clean no scratches and delivered on time !!

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Used Iphone 8 plus

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cell phone was in good condition. It was almost new. Bestowed

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly the phone came in good conditions works great doesn’t lag or anything !

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    iPhone

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect condition, like new iPhone, just what i wanted

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    iPhone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone work great .i would buy this again Best Buy got great use phone online

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for general call usage

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service was great, letting us know that the iPhone 8 will not be able to update to higher iOS. Just needed a phone for general entertainment use and can take calls.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Good deal and so far so good.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was pleased with the speed with which this order came. The product was as describes and in fact didn't seem to have any dings or scratches. Transfer from an older iPhone went flawlessly and nary a problem since.

    I would recommend this to a friend