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Customer Ratings & Reviews

Your price for this item is $249.99

Customer reviews

Rating 3.8 out of 5 stars with 1077 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.3 out of 5 stars

  • Camera

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 3.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

72%would recommend to a friend

Customers are saying

Customers praise the excellent condition and impressive camera quality of the pre-owned iPhone X, also noting its reasonable price and ease of use. Many appreciate the phone's performance and sufficient storage. However, some customers reported issues with battery life and screen functionality, with a few mentioning scratches or overheating problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 1,077 reviews
  • Cons mentioned:
    Scratches

    Rated 4 out of 5 stars

    iPhone X

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone for a 4 year old device. No scratches completely flawless.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Nate’s Help Made Me Happy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new reconditioned phone. The sales associate, Nate, found exactly what I wanted, at a price that was very reasonable. He had it shipped to my home. Process was easy, and I am one very happy customer!

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 4 out of 5 stars

    Iphone x

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone was good and in excellent condition but no original accessories

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 4 out of 5 stars

    Like new

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, came without original charger but it works perfectly good and looks new.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Battery Doesn’t Hold a Charge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the phone itself but for some reason the battery doesn’t hold a charge very long at all. I wonder if it needed a new battery before I bought it since it was preowned.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Pass

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery life on the refurbished phone was below 80% and Best Buy charged me a restocking fee. I will buy refurbished again but not through Best Buy

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    iphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works like new but not the best charge life when out

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    A++ Awesome phone! Not a thing wrong with it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome phone! No scratches no dings works amazing! Like brand new device. I read all the reviews I was Leary but I figured a 40 restock fee if I needed to return it was worth the gamble. I am glad I took the gamble. My phones amazing. Not one complaint or problem. A++ also I received it in the mail WAY quicker than it said it would be delivered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would buy again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As expected! It’s an iPhone that works just as it should

    I would recommend this to a friend
  • Cons mentioned:
    Scratches

    Rated 4 out of 5 stars

    Very satisfied.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Home screen had small scratches expected with used device, but overall satisfied. Much better cost than new!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best Phone for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An amazing phone, got it as a replacement for my iPhone X w/128GB who's battery when under 80%. Bought it with the Geek Squad program (which they no longer offer on iphone) AND got $80 based on their replacement program.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Excellent condition

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone came in excellent shape! Looks brand new and I had no trouble setting up my metro pcs line to it. The battery came at 94% capacity which is more than I expected. Overall, it was a great buy and the phone is absolutely amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    iPhonex

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great for to breakout the new come of iPhones, i still have it as one of my backups (even tho i bought it a couple of years ago) it still works great!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a really good purchase, upgraded from the older model

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a huge step up from my last iPhone deff recommend

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Ehhhh

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is fine - battery power sucks BIG TIME :(:(:(:(:(:(:(

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Met expectations

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still going strong and has not presented any issues. Battery works great and was also in great condition

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Iphone X Review

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still works and it was a smooth process to get it and transfer all my info.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Nice phone

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone has been working very well. And the battery is also good.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    iPhone X

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it for a gift and she absolutely loves it. She was able to setup her phone and add a provider without any hassle. Overall good product will get again.

    I would recommend this to a friend