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Customer Ratings & Reviews

Your price for this item is $249.99

Customer reviews

Rating 3.8 out of 5 stars with 1077 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.3 out of 5 stars

  • Camera

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 3.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

72%would recommend to a friend

Customers are saying

Customers praise the excellent condition and impressive camera quality of the pre-owned iPhone X, also noting its reasonable price and ease of use. Many appreciate the phone's performance and sufficient storage. However, some customers reported issues with battery life and screen functionality, with a few mentioning scratches or overheating problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 1,077 reviews
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    iPhone X

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was the best iPhone I ever had. Would love for apple to make them like this again.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    refurbished where

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is great refurbished replacement phone for my little cousin. she lives it. it works well on her phine network. no issues so far and it looks new no dings or dents in great condition.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Seems good

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it to recover my uncles account. Never used it after that, but seems like a good phone just not for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVED IT!!!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome, phone still have it and a lot of space. I would really recommend this phone.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Buy it new instead

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not what I was expecting from this phone... Do get me wrong it's a decent phone if you get it new or semi new because the battery on this thing does really quickly do to it being an older model. So don't recommend unless it's new one cheap.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    came in perfect condition! came right as described.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent Geek squad refurbished phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this pre-ownnef, as an emergency replacement for an iPhone 7+ that died in a black screen of death! Lol Easy online transaction. Picked up and swapped sim next day. No complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Condition
    Best Buy Employee

    Rated 5 out of 5 stars

    Loved the phone

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought it for my brother and he loved it. The phone work perfectly and also looks the part.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Refurbished iPhone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decided on a refurbished iPhone X. Phone was in very good condition. Delivery was quicker then the promised date. Set up was easy with transfers from old iPhone completed in no time.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Help from the inside, with my needs top priority.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am super satisfied with the preowned phone that I purchased. to me it is like having a new one. I thank the Best Buy employee, Douglas, who recommended the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Great Iphone

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone when I bought it and it still is. It seems like it is almost new.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ty. Just what I needed. I bought for my grandson who picked it out himself. It was easy to order and shipped when promised. I will be back to buy the next grandson a phone for his birthday.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Battery life isn't good.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got. these with 76% of battery health... will certainly need to be replaced

    No, I would not recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Loved it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came in original packaging. Very good model, sleek one. It is in a great condition. Loved the deal.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This one was 94% so pretty good battery life wasn't bad.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice phone great price however could not transfer my info from a android over to it

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Bad phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life was 80 when I got it and the speakers don’t even work I know it’s preowned but I expected them to have checked what was wrong with it & fixed it. It also cracked on the front & back a few times after I dropped it that’s on me but I also ordered a case from here & it never arrived so just don’t order online bc every single time I’ve ordered something it’s gotten delayed

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Nice! So far

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only problem I had was when it arrived the box was dented in and looked kinda rough

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Great device !!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great conditions for this apple device ! I loved it and will buying again in near future!

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    New phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dad needed a new phone but nothing expensive , and this was perfect for him . In good conditions

    I would recommend this to a friend