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Customer Ratings & Reviews

Your price for this item is $249.99

Customer reviews

Rating 3.8 out of 5 stars with 1077 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.3 out of 5 stars

  • Camera

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 3.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

72%would recommend to a friend

Customers are saying

Customers praise the excellent condition and impressive camera quality of the pre-owned iPhone X, also noting its reasonable price and ease of use. Many appreciate the phone's performance and sufficient storage. However, some customers reported issues with battery life and screen functionality, with a few mentioning scratches or overheating problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 1,077 reviews
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    New phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dad needed a new phone but nothing expensive , and this was perfect for him . In good conditions

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Iphone x

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used iphone x for my daughters first phone. Works great and has minor scratches. Great deal.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Iphone X

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The display quality is good and the quality is good too.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Bad battery

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery had to be replaced within a week because it was practically dead.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Great phone!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and still works great today after a few years..

    I would recommend this to a friend
  • Cons mentioned:
    Screen

    Rated 3 out of 5 stars

    Good phone but faults

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s was good but now I have a green line along the screen of my phone, it was very random and I don’t know how to fix it

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Iphone XR

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Speed, Great Graphics and the camera quality is amazing

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Perfect!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seriously in perfect condition. Not a scratch or anything!!! I’m in love !

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Worth the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good phone. Works well and looks great. Pleased with purchase

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Phone battery low

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life at 75% when got the phone. Otherwise a good phone for the price.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    XS is better, unless you broke. Then X

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect usable size for a phone. Durable and gorgeous chassis at the same time. Screen is really good for its time. One of my favorite phones for sure.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Good used Phones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was skeptical at first buying a used phone. But overall the phone looked like new and has work flawlessy. We're Happy with this purchase

    I would recommend this to a friend
  • Cons mentioned:
    Screen

    Rated 5 out of 5 stars

    Iphone X

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it this is just what i wanted,i needed an upgrade from my iphone 6s, has scratches on the screen but they are hardly noci

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    NEVER AGAIN

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I purchased this item I kept noticing that the phones battery kept needing to be charged. I found out that it was only charging to a maximum of 77% After NUMEROUS calls to your call center “with no help by them at all” I took the phone back to the store where I purchased it. I got told since it had been 19 days and not within the 14 day window that there was nothing that they would do! This was by a geek squad manager! I contacted Apple that night and they were extremely disappointed in you guys also! He made me an appointment for the next day to have a new battery installed for free of charge like you guys should have done!!!!!!! I will never purchase another item from you guys ever again!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Thanks

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast shipping! Great quality, so far no problems. I will purchase again.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    very minimalistic damage, could barely notice it

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good, arrived as described. battery was a bit low but nothing unusual for a preowned iphone

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    iPhone X

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iPhone is in Great condition no damage found , good value

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone , without the high price. Phone works great without any issues so far.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone works really and I recommend that you should buy it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    BBY really needs some help

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is clearly, like everything in this country, in a sharp decline. BBY elite, clean updated stores, knowledgeable staff, normal operating hours all gone. Sad to see the decline

    I would recommend this to a friend